Scranton GMC of Vernon

The were helpful, very easy to work with, knowledgeable! He responded very quickly! And there was no haggling! He responded very quickly! And there was no haggling! More

Everyone was very friendly and professional. They are willing to work with their customers to ensure they are satisfied with the entire car buying experience. They are willing to work with their customers to ensure they are satisfied with the entire car buying experience. More

Great job nice people delivery and pick up excellent that’s all I’ve got to say in the subject that’s all I’ve got to say in the subject More

They changed my oil. Julianna was sweet and helpful. Julianna let me use her phone to call home. She always goes out of her way to be kind and helpful. Julianna was sweet and helpful. Julianna let me use her phone to call home. She always goes out of her way to be kind and helpful. More

I would work with Frank again hands down ! Master of his trade. I hope to stay out the shop- but if I have to come in again glad to have Frank in my corner Master of his trade. I hope to stay out the shop- but if I have to come in again glad to have Frank in my corner More

I bought multiple vehicles from this dealership, you used to have good service writers, now all they care about is the bottom line. Frank preceded to lie to me with one price to get me into the dealership an to have good service writers, now all they care about is the bottom line. Frank preceded to lie to me with one price to get me into the dealership and the prices went up significantly once I was there, I'm very unhappy camper. Have a nice day Scranton motors More

I love how this dealership operates. They offer themselves to your needs. They don’t pressure you into anything when it came to test driving a few vehicles very easy give them my license They offer themselves to your needs. They don’t pressure you into anything when it came to test driving a few vehicles very easy give them my license. They gave me the vehicle to test out on my own. I can test it out without any pressure or any person looking over my shoulder talk to the sales guy we went back-and-forth negotiated a deal. The asst manager was very helpful. The finance department was good. It was a very easy transaction. I’m very happy with this dealership. I will come to buy again if if needed I had to go back with my grandson, so I appreciated the fact that they had a small area for lounging with coffee and toys that my grandson was occupied while we were waiting to do our paperwork. Nice touch. More

Miranda was great, helped me find a great truck and was responsive and helpful throughout the purchase experience. responsive and helpful throughout the purchase experience. More

Frank was friendly knowledgeable and kept me well informed as to the progress of my repairs which were quicker than expected informed as to the progress of my repairs which were quicker than expected More

This is my 3rd Cadillac from Scranton. No issues with any of them. I have had this one the longest by far. I had my grin brakes done in 2024 and after a few days I noticed a rubbing sound. No issues with any of them. I have had this one the longest by far. I had my grin brakes done in 2024 and after a few days I noticed a rubbing sound. I thought it was the from brakes and did not bring it back in. This year my tire pressure sensor went and I needed an oil change. I also requested that they check on the running sound. They called and told me that the sound was from the rear brakes and suggested I change the spark plugs as well. Also Cabin and Air filters. I passed on the Air filters but decided 10 years was a good time to change the Plugs. Agreed to the Rear Brakes even though it made no sense their explanation. If I have been hearing that noise sense they did the Front Brakes, but it was really the Rear Brakes, why didn't they tell me that when I had them do the from Brakes? This is the 1st time since 09 that I Austin the integrity of the Dealership in the Repair department. Now the cat runs fine, but I do not believe it was the Rear Brakes that were rubbing. Everyone else heard that noise in the front. That said, I do not see myself coming back again. More