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Shields Auto Center

Rantoul, IL

4.7
777 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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850 Broadmeadow Rd

Rantoul, IL

61866

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Showing 777 reviews

September 22, 2020

Your dealership was amazingly clean and well prepared to protect your customers from the Covid virus, which was most appreviated! Service was great! Elaine Taylor More

by et43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Shields Auto Center responded

Elaine, Thank you for taking time to give us a review! It reaffirms that our Covid procedures are not going unnoticed. We want you to have a great experience at Shields Auto Center and your satisfaction is our priority!

September 21, 2020

Everything was great thanks you always take real good care of us each and every time you are wonderful to work with thanks again marcia More

by marcia31863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

Thank You! We look forward to your next visit!

September 19, 2020

Dave was real helpful in assisting me in my truck needs and I got the truck i have had my eye for the last few months. The process was quick and painless and Teresa in Finance was very thorough with explai More

by aksales79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cassout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

Awesome!! We are so glad we could help you! Welcome to the Ford Family!

September 19, 2020

this was the first time i requested service. waited while my car was serviced. this entire time everyone was professional. they also ensured the guidelines for social distancing was adhered to. grea More

by milliejd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

We are so glad that you had a great experience! We would be honored to serve you again!

September 17, 2020

I have been a Service Customer of Shields Auto Center for many years. It was a pleasure to visit their New Facility and again see the same smiling faces that have always greeted me. I appreciate the prompt More

by notredameone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

We are so happy to see you at our new facility too!! Thank you for your continued business and we look forward to seeing you on your next visit!

September 16, 2020

Great friendly service. Waited while my car was serviced and everyone I was in contact with followed guidelines for social distancing, wore masks, etc. Waiting area was very clean. More

by BevH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

Thank you for placing your trust in Shields Auto Center during the pandemic. We work hard to make sure you have a safe and healthy environment while visiting. Our staff appreciates knowing that our efforts are being noticed. Thank you for taking the time to rate us, we look forward to delivering more positive experiences!

September 16, 2020

Very professional experience with no high pressure sales tactics. A very comfortable car buying experience overall. The entire team made us feel at ease and comfortable with our decision. More

by higginsond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Henson
Sep 22, 2020 -

Shields Auto Center responded

Thank you for taking the time to give us a review. Our staff works really hard to ensure that our customers have a great experience at Shields Auto Center. Enjoy your new vehicle and we look forward to seeing you again soon!

September 10, 2020

Everyone here was very nice & helpful! David helped us out a bunch in purchasing our new car! He was very helpful in telling us all about the car we were buying! Would definitely recommend him to anyone! More

by Hillary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cassout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Shields Auto Center responded

Thank you for the awesome review! We are so happy that we met your expectations and were able to help you in your vehicle purchase! We look forward to working with you again the future!

August 15, 2020

Andrew was very professional and helped throughout the entire buying process. I drove from 3 hours away and relied on his accuracy of details on vehicle I purchased. He was spot on. He came in on his day More

by Brian S.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Hall, Andrew Henson
Aug 18, 2020 -

Shields Auto Center responded

We appreciate you taking the time to give us a review! We are happy to hear that we were able to give you confidence in taking a road-trip and purchasing from us. We appreciate your business and enjoy your new truck!

August 15, 2020

Had an awesome experience from my salesperson Cory and Financial manager Theresa. Sheilds definitely puts the customer first. I would recommend them to anyone looking to purchase an automobile. First Clas More

by Bigj59
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Shields Auto Center responded

Thank you so much for your review. Your comments help keep us motivated to continue providing great customer service. We appreciate your recommendation of our dealership!

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