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Sierra Toyota
Sierra Vista, AZ
5,235 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,235 reviews
December 07, 2022
Not welcoming. Maybe too busy. The young lady when I first drove up was friendly. Maybe too busy. The young lady when I first drove up was friendly. More
by ninasanch
Verified Customer
December 07, 2022
After ordering a brand new vehicle, I was given $2000 less than I was quoted on my trade-in after the new vehicle finally arrived. I should not have been penalized on my trade-in value due to the delay f less than I was quoted on my trade-in after the new vehicle finally arrived. I should not have been penalized on my trade-in value due to the delay from the manufacture of the new vehicle I ordered. This dealer should have honored their original quote. I will not purchase a vehicle from here again. More
by dibolen
Employees Worked With
December 06, 2022
It’s my first time buying a vehicle that the sales didn’t pressure on anything. Ryn was very straight forward no xxxxxxxx. He’s the best car salesman in my opinion. pressure on anything. Ryn was very straight forward no xxxxxxxx. He’s the best car salesman in my opinion. More
by barkley.damuag
Employees Worked With
December 06, 2022
The experience has been positive and in keeping with the Toyota brand reputation. I am pleased with the experience . Toyota brand reputation. I am pleased with the experience . More
by rdkiddjr77
December 04, 2022
From the time we entered the dealership Marvin made my wife and I feel very at ease and comfortable. He took the time to answer all our questions and explain Toyota products to us. It was because of Marvi wife and I feel very at ease and comfortable. He took the time to answer all our questions and explain Toyota products to us. It was because of Marvin's technique that I became a first time Toyota owner. More
by Dwayne
December 04, 2022
The dealership was very clean. Sales people had a professional attitude and appearance . Would recommend. Sales people had a professional attitude and appearance . Would recommend. More
by Punishersting
Employees Worked With
December 04, 2022
They constantly tried to meet the customer’s expectations though they had to deal with a difficult insurance company. I consider that they (Toyota)went above and beyond the call to keep me informed of the s though they had to deal with a difficult insurance company. I consider that they (Toyota)went above and beyond the call to keep me informed of the status. More
by Allan_church
Employees Worked With
December 02, 2022
I’ve been a Toyota owner for over 45 years, Sierra Toyota has always taken great care of all my vehicles. Umberto’s customer service is second to none! I’ve always believed that the front end of the dealers has always taken great care of all my vehicles. Umberto’s customer service is second to none! I’ve always believed that the front end of the dealership sells the first vehicle and the back end always sells the rest of the vehicles with great personal customer service. More
by rmiranda
Employees Worked With
Other Employees :
Linda, Geraldo and Erin, Humberto Pena
December 02, 2022
Wonderful to be back to work with you. Will go back again for our services. Will go back again for our services. More
by Bonnie
Employees Worked With
December 02, 2022
I was in and out in less than the estimated service time. Service Department staff are friendly and thorough. Service Department staff are friendly and thorough. More
by Gail
