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Sierra Toyota
Sierra Vista, AZ
5,234 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,235 reviews
September 23, 2022
Policies are a Money Grab, and should be disclosed and are intentionally not. Nothing More. are intentionally not. Nothing More. More
by Wnagle1746
Verified CustomerEmployees Worked With
September 23, 2022
Very helpful & friendly. Jeff was always helpful and responded to our inquiries promptly. Let us know we were on waiting list and let us know as soon as it was coming in. Ver Jeff was always helpful and responded to our inquiries promptly. Let us know we were on waiting list and let us know as soon as it was coming in. Very happy with new car was well worth the wait. More
by ALVINSCHNELL
September 23, 2022
Very friendly and knowledgeable staff. Dealership was very clean and we were offered something to drink. Dealership was very clean and we were offered something to drink. More
by PLANETBOSS
Employees Worked With
September 23, 2022
Honest dealership, no monkey business like little mark ups, such as $300 for the air in your tire (nitrogen) or other add ons to take your money. The price you see on line is the price you see going out t ups, such as $300 for the air in your tire (nitrogen) or other add ons to take your money. The price you see on line is the price you see going out the door plus tax, title and docs. No push to take added warranties etc… but your welcome to make them an option. Price wise, very fair in todays market. More
by tdabney628
Employees Worked With
September 22, 2022
The service staff were very nice. Had some trouble meeting the time, but they got me in and out on the same day. Price was very reasonable. Vehicle drives great. Thank you. Had some trouble meeting the time, but they got me in and out on the same day. Price was very reasonable. Vehicle drives great. Thank you. More
by J
September 22, 2022
they went above and beyond for us both times we have dealt with them cant say enough good about them plus your receptions out front was so great to us cant say enough her dealt with them cant say enough good about them plus your receptions out front was so great to us cant say enough her More
by billycmarshall
September 21, 2022
The service front desk was amazing! Was about to receive a bill. I Live in Mesa and drove in from Patagonia. I think it could have been smoother but I got my AC fixed at no charge. Afte Was about to receive a bill. I Live in Mesa and drove in from Patagonia. I think it could have been smoother but I got my AC fixed at no charge. After purchasing my Toyota Highlander in March I have been disappointed the first time. The Highlander has some issues. More
by Fishybate
Employees Worked With
Humberto Pena
September 21, 2022
Very prompt and friendly although it took a while to get through the service phone through the service phone More
by malvare
Employees Worked With
September 21, 2022
Everyone that I came in contact with was pleasant and helpful——most importantly, they kept their word! Lynn Burns stayed in contact with me from the time I placed the order until it finally arrived mo helpful——most importantly, they kept their word! Lynn Burns stayed in contact with me from the time I placed the order until it finally arrived months later. When the car was eventually manufactured and shipped, Lynn seemed almost as excited as me. I appreciate the manner in which Lynn, Julie and the ladies at the payment desk handled the paperwork. Everything went very smoothly. Thank you for a great experience. Susan Colson More
by Susan
