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Sierra Toyota
Sierra Vista, AZ
5,237 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,237 reviews
August 11, 2022
He asked me to confirm my phone number that they call to let you know when your car is finished. I went grocery shopping while I waited and mike estimated it would take them 30min. My appointment was at 2pm let you know when your car is finished. I went grocery shopping while I waited and mike estimated it would take them 30min. My appointment was at 2pm and I finished my shopping at 2:30. My ride drove me back and we wait with the groceries in the car until 3:30. I found it strange I hadn’t heard from them so I called to ask about my vehicle. They told me it had been done and they just assumed I’d show back up after my shopping. I get if you’re low staffed but the man seemed very snotty about it like it was my fault I sat over 30min. If you’re going to ask me to confirm the number you’re supposed to call when my vehicle is done then actually call. I’ve never had an issue before so this was very disappointing. More
by imafighter441
Verified CustomerEmployees Worked With
August 11, 2022
Humberto is a professional caring service representative that takes the time to explain your service. He is pleasant! that takes the time to explain your service. He is pleasant! More
by Bryant R
August 11, 2022
Very clean dealership, had my vehicle serviced. Charges were very reasonable, had an estimate on replacing my struts on my 22 year old tundra they were $300 cheaper than anyplace I had checked befo Charges were very reasonable, had an estimate on replacing my struts on my 22 year old tundra they were $300 cheaper than anyplace I had checked before. Needless to say I booked a time to have them replaced!! Great service and parts department!! More
by Retiredguard22
August 11, 2022
Friendly and pleasant from top to bottom. Good place to purchase a car or truck. Good place to purchase a car or truck. More
by tucson
August 09, 2022
We loved getting the Corolla. So easy and friendly; This is the place to Buy So easy and friendly; This is the place to Buy More
by jean
Employees Worked With
August 07, 2022
They are quick to get my vehicle in when I need service. Everyone in service department are very professional. Everyone in service department are very professional. More
by CARRANZA7834
Employees Worked With
August 07, 2022
Excellent. Sales and service departments. They are people who care about their customers. I will return for my next service. Sales and service departments. They are people who care about their customers. I will return for my next service. More
by kixstartjack2
Employees Worked With
Other Employees :
Lady who actually serviced my car., Cassandra Bosley
August 07, 2022
Fast friendly service. It was my first time coming to this location and I will definitely come back. It was my first time coming to this location and I will definitely come back. More
by sassypantscalhoun
Employees Worked With
August 07, 2022
The dealer Was attentive and fast. They were polite and very helpful. I Washington satisfied with my purchase. They were polite and very helpful. I Washington satisfied with my purchase. More
by anarodriguez616
Employees Worked With
August 06, 2022
After 30 plus years they never wavy from excellent service. My daughter recently moved to another state across the US and can’t believe the difference in service from a different dealer service. My daughter recently moved to another state across the US and can’t believe the difference in service from a different dealer More
by john
