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Sierra Toyota
Sierra Vista, AZ
5,226 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,226 reviews
April 16, 2022
As usual fast, highly efficient service, and friendly . Best I have dealt with. Always kept informed. Best I have dealt with. Always kept informed. More
by john
Verified Customer
April 15, 2022
Always pleasant to deal with. They get me in and out quickly when I bring my truck in for servicing. They get me in and out quickly when I bring my truck in for servicing. More
by DANNAJUDD
April 15, 2022
I was waiting on immediate, the staff was more then happy to help me with the concerns I had. to help me with the concerns I had. More
by char
April 15, 2022
They were all such a pleasure to work with. It was a fun experience! Everyone is punctual, attention to detail and truly loves what they do! It was a fun experience! Everyone is punctual, attention to detail and truly loves what they do! More
by roostersnhens
April 14, 2022
Very happy w/ the service and assistance provided by Sierra Toyota, in particular by our salesperson, Ken James. During the entire process which included initially choosing a different model (Tacoma), Sierra Toyota, in particular by our salesperson, Ken James. During the entire process which included initially choosing a different model (Tacoma), Ken was very flexible and went the extra mile to make everything a success for us. Basically, from start to finish, our experience was top notch and we would not hesitate to recommend Sierra Toyota and Ken James to anyone else. More
by haycobbkw
Employees Worked With
Brian in Finance, Ken James
April 14, 2022
Ken James made the process so easy and seemless. It was such a stress-free process! Ken kept me in the loop through EVERYTHING from my inquiry through the website to the status through maintenance a It was such a stress-free process! Ken kept me in the loop through EVERYTHING from my inquiry through the website to the status through maintenance and even letting me know when it was cleared!! Scott made the payment process painless as well. for a first time car buyer, the team that I had was AMAZING!!! More
by blondiensv92
Employees Worked With
Scott Allen, Ken James
April 14, 2022
As always it’s a wonderful experience bringing in my car for it’s routine maintenance check. Mark Retherford goes above and beyond in seeing things through and providing the best of service. A true prof for it’s routine maintenance check. Mark Retherford goes above and beyond in seeing things through and providing the best of service. A true professional, thank you Mark for all of your help! Anja More
by sellwithanja
Employees Worked With
April 14, 2022
Everyone is courteous. Quick drop off and convenient shuttle ride to and from work makes it easy to get my truck serviced while I’m at work. Quick drop off and convenient shuttle ride to and from work makes it easy to get my truck serviced while I’m at work. More
by TacoMuncher
Employees Worked With
Cassandra Bosley
April 12, 2022
Staff is very knowledgeable and friendly. Was impressed with how quickly my problem was found and dealt with. I am not easily impressed so good job!!! Was impressed with how quickly my problem was found and dealt with. I am not easily impressed so good job!!! More
by cox.cm77
April 12, 2022
Cars trucks. Suvs sell sell sell grumpy financing guy nice sells man not much for discount on vehicle or customer care. Suvs sell sell sell grumpy financing guy nice sells man not much for discount on vehicle or customer care. More
by CHRISTOPHERLAMBERT198
