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Sierra Toyota
Sierra Vista, AZ
5,271 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,271 reviews
February 19, 2023
I love you guys. I have never seen a dealership be so willing to work with us. Our daughter was having a meltdown about us buying a manual transmission. We called bac I have never seen a dealership be so willing to work with us. Our daughter was having a meltdown about us buying a manual transmission. We called back a couple hours later and asked about canceling g this deal and getting something else they had. Gods timing was perfect. They had not finished submitting the paper work and we were able to get her a different car. We never felt like we were a problem for them. Lynn was absolutely awesome about helping us and referring to our daughter as precious cargo. This was her first and 2nd car all in 24 hours. The world needs more people like Lynn and the staff at Sierra Toyota More
by tsalzman
Verified Customer
February 19, 2023
Friendly and relaxed. No high pressure upselling. Was in and out quickly. pricing was straight forward .would go back again. No high pressure upselling. Was in and out quickly. pricing was straight forward .would go back again. More
by Mikes31
February 18, 2023
Welcoming, courteous and helpful. Answered all questions and helpful. Not pushy not no it all Enjoyable to converse with. Answered all questions and helpful. Not pushy not no it all Enjoyable to converse with. More
by rjhart1948
February 18, 2023
I had to bring the Highlander back the next day since your technician did not top off the fluids, leaving the coolant reservoir dry, the hybrid coolant low and windshield reservoir below half. Also, I ch your technician did not top off the fluids, leaving the coolant reservoir dry, the hybrid coolant low and windshield reservoir below half. Also, I checked my tire pressures and all were different, LF-39.3, LR-34.6, RF38.5, RR38.1, tells me you didn't check them! Makes me wish I would have marked my tires since a rotation was included in the oil change. I'm almost afraid to check the lug nut torque, but I'm going to. Curious that you don't place an oil change sticker on the inside of the windshield. I asked to see a acquisition person to give me a price for this Highlander, my advisor sent over a black lady, she took pictures and my contact info and said she would text me a price for the car. Never heard from her. You guys pretty much failed on every aspect concerning this car. I was considering getting it detailed by you but I read on Yelp that your detailing service has a quality issue. I wouldn't be surprised judging by my experience. You can't get away with doing substandard work in a small town like this, it will get out on social media, which I'm considering doing. Good Luck, Mark Vester I More
by azmarkv
Employees Worked With
February 17, 2023
I can highly recommend this dealership. It was great working with Jeff Bennett on the purchase of my new Corolla. I very much appreciate his honest, no nonsense style of salesmanship. It was great working with Jeff Bennett on the purchase of my new Corolla. I very much appreciate his honest, no nonsense style of salesmanship. More
by Liz B.
Employees Worked With
February 16, 2023
The process was pretty quick and easy. They made the car buying experience feel smooth. They made the car buying experience feel smooth. More
by ferch
February 15, 2023
From the moment we called looking for a particular vehicle, to the excellent communications with a positive can do business etiquette, everyone at the dealership was courteous, polite, very helpful an vehicle, to the excellent communications with a positive can do business etiquette, everyone at the dealership was courteous, polite, very helpful and No Pressure! We really enjoyed working with Jeff Bennett, will recommend Jeff & Sierra Toyota every chance we get.. More
by HOFF
February 14, 2023
Sierra Toyota was responsive to my needs and put together a deal when no one else could a deal when no one else could More
by jgwinkel
