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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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June 13, 2021

So glad we brought our car at Toyota, great staff and great service was treated like family from start to finish thank you all so much.love my new Prius. . More

by anigityergun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KC Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Moldenauer
June 11, 2021

Friendly and very fast service and efficient and , informative and professional. Will highly recommend to friends to buy and use Toyota dealership. Was very impressed with service. More

by thomaspost999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
June 10, 2021

Our service was completely in well under the estimated time and the team was very accommodating of our schedule. Thank you Jared and Sierra Toyota! More

by VGARCIA6
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Sierra Toyota is the best always greeted with great customer service. Austin, Mark and Jared are very professional really enjoy my experience with Sierra Toyota. More

by DABAKER1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
June 10, 2021

Everyone is friendly, polite and helpful. I was disappointed about an unaddressed issue and a piece of misinformation even though it came with a disclaimer. I would expect a dealership service dep More

by ToyotaLove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
June 07, 2021

Worst experience ever with a car service department at a dealership. This person quoted me a price over the phone and changed once in person. Made a bunch of excuses to not complete the job after all. Lost More

by Georgetacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Humberto Pena
Jun 07, 2021 -

Sierra Toyota responded

Hello George, I'm sorry for the bad experience recently at Sierra Toyota. Please contact me directly as I would like to discuss what occurred during your visit. Thank you, Austin Fornof (Service Manager - Sierra Toyota - (520) 515-1671 )

June 07, 2021

Very helpful and efficient. Each one takes their time with your needs to resolve the issues. I will continue to return to have them work on my car. More

by Jacqueab5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2021

When I first entered the office I was treated with respect and courtesy. The experience that I received was outstanding. . They were great and professional. The service was excellent. More

by Mrandmrslbwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
June 05, 2021

Dependable, on schedule, and honest people. I have been using Sierra Toyota since 1982 and have never had a disappointing outcome. My current advisor is Humberto. More

by Glbncb
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
June 03, 2021

The dealership is convenient and is fairly easy to get an appointment that is convenient for you. I feel that the mechanics do a good job and are reliable. More

by Philazvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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