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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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July 11, 2023

Service is always fair and competitive priced. One time with appointments and have the vehicle out quickly. More

by JENJIM.SPIRITROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Service managers are very nice and service was completed quickly. Waiting area is clean and neat. More

by LAWRENCEHU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

They took great care of us. Got us in quickly. Always very professional. Also kept us updated. More

by vdavis626789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don't remember names. everyone has always been helpful, Edwardo Mendez
July 09, 2023

First guy told me I can't put 10-ply tires on my new 4runner. That's a lie. I told them to take my spare off. They rotated the spare!!!! I was angry. Took a long time to find my warranty paperwork. They More

by zeunerlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwardo Mendez
Jul 12, 2023 -

Sierra Toyota responded

Hello Zeunerlaura, I'm sorry for your recent experience with our service department at Sierra Toyota. Please email me at your convenience as I would like to find out more details. Thank you, Austin Fornof Service Manager Sierra Toyota austin@sierratoy.com

July 08, 2023

Gilbert was phenomenal. Just as I was waiting for services on my previous vehicle, he saw me browsing around and was able to find the Tundra I had been looking for at the pr More

by Leif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Diaz
July 08, 2023

Since I have owned my 1794 Sierra Toyota has been the only Dealership to Service it. I have NEVER had a bad experience. I’m a usually coded to my Service Rep and we have a fabulous relationship from star More

by FRITZTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwardo Mendez
July 08, 2023

Super fast and greeted immediately by staff. Didn’t have to wait long at all. Will be back More

by Linnea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

I have been a very happy customer for many years. Aways had excellent service every time I come in for service. Keep up your More

by CAYWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwardo Mendez
July 08, 2023

I can always count on Sierra Toyota to get the job done quickly and reliably. Even though the Service Department is usually busy I can count on them to get my services done in a timely manner. I'm counting More

by Wbmccullough1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Great, never had a problem , staff is always professional and courtesy and helpful to serve the customer More

by Don Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staci S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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