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Smythe Volvo

Summit, NJ

5.0
6,421 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,421 reviews

January 24, 2023

Jeffrey was excellent. Thorough. Professional. Provided excellent overview. Would highly recommend. Happy experience. Thank you More

by Rpquotes
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell, Jeff Morocho
Jan 24, 2023 -

Smythe Volvo responded

It's great to hear that Jeff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

January 23, 2023

I never have a problem at Smythe. They are alway attentive and answer all my questions. Everyone there is fantastic, especially Tom in service! More

by sharon0327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Smythe Volvo responded

Sharon, Thank you for taking the time to share your feedback with us. Tom and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2023

Great service, great explanations as of what the problem is. And very professional. Mark is very good !! More

by Mannyhenriquez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Smythe Volvo responded

Manny, Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

January 23, 2023

Very quick to respond via text. Salesperson attentive and truly listened to what I wanted in a new car. More

by Lynn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William McLaughlin
Jan 23, 2023 -

Smythe Volvo responded

Lynn, Thank you for taking the time to share your thoughts on working with William and our team. We're glad to hear we delivered such a great experience!

Jan 23, 2023 -

Lynn responded

You’re welcome

January 22, 2023

Jesus and the Smythe Volvo team were fantastic! My wife and I came in a couple time and they were incredibly patient and helpful. We love our new car and will definitely be returning for more Volvo More

by 2020xc90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Chacon
Jan 22, 2023 -

Smythe Volvo responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 21, 2023

Jeremy took his time explaining all the fantastic features of the car and worked with us to sync our apps. He was super patient and willing to take the time with us! And he’s a great guy! More

by Lisa Fleming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Chacon
Jan 22, 2023 -

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Lisa, please let us know.

January 21, 2023

Bob and the Smythe Volvo team were very nice, helpful and not pushy! I really appreciated his help. He had everything ready for me, so I didn’t spend forever in the dealership. He answered all of my questio More

by nanamattypepi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady at the front desk was very welcoming also!
Jan 22, 2023 -

Smythe Volvo responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Smythe Volvo!

January 21, 2023

Whole experience from leasing to serve/maintenance has been pleasant and flawless. Highly recommend Smythe Volvo. Dina in the service department has been exceptional and exemplifies a great customer s More

by GOLFINGINNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Jan 22, 2023 -

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Smythe Volvo. We appreciate your business and hope to see you again soon!

January 20, 2023

Dina’s customer service was excellent. Car service was efficient! Highly recommend them for their work! More

by Dominic.digiorgio
Recommend Dealer
Yes
Employees Worked With
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jan 22, 2023 -

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, Dominic, we look forward to having you as one of our valued customers for many more years to come!

January 20, 2023

Excellent customer service from beginning until end! This was my second time leading from this dealership and again a true pleasure! More

by erinqualter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Diaz, Jeremy Chacon
Jan 20, 2023 -

Smythe Volvo responded

Thank you for sharing your experience with us, Erin! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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