Smythe Volvo

I had the pleasure of working with Tom Coward for my first service at Smythe Volvo. After damaging a tire 1 month into ownership of a used 2016 XC90, Smythe assessed the damage, ordered a replacement t first service at Smythe Volvo. After damaging a tire 1 month into ownership of a used 2016 XC90, Smythe assessed the damage, ordered a replacement to match my other tires (which are aftermarket tires) without trying to upsell or push their own tires on me. They then installed the new tire, all without any cost to me since I have the Wheel and Tire Protection Plan. No hidden fees or surprises. Tom guided me through the process with compassion, professionalism, and honesty. I spoke with him several times on the phone, and had to come twice to the dealership, and each interaction was pleasant and transparent. I live almost an hour from Smythe Volvo, but my experience buying the car (from Alon Katende, who was great!) was so amazing I figured to give the service department a try as well. I couldn't be happier. I'll be making the long drive every time I need service in the future. I can't say enough about how unique the experience of buying and owning a car from Smythe Volvo has been. Being a family owned dealership trickles down from the owner all the way down, which makes you feel like extended family when you're here. After talking with several employees during my visits there, they all said how happy they are to be working there. It really shows in how they treat their customers. I also noticed how highly they speak about each other. You get a sense of true teamwork. They really broke the mold with this place... a dealership that is honest and genuine. More

Pretty much the smoothest car buying experience I've ever had. Sean did everything he could to make it a good experience. had. Sean did everything he could to make it a good experience. More

NiceExperience. Very friendly. Henry was very thorough Nice Experience. Very friendly. Henry was very thorough ongoing over the car with me in detail Nice Experience. Very friendly. Henry was very thorough ongoing over the car with me in detail More

Tom Coward...thank you so much! Service with a smile, warmth and caring! He took in my car for service immediatley, walked me up to waiting area. Later came got me and walked me out to my car. Total fiv warmth and caring! He took in my car for service immediatley, walked me up to waiting area. Later came got me and walked me out to my car. Total five star service..made me feel I was was in great hands through and thorough...Thanks Tom! Kudos! More

Jesus was very open and helpful, making sure we got what we wanted. A pity about the ambush upselling as take it now or leave it - that does not fit w Smythe service image (or Volvo). Jeff very patient and we wanted. A pity about the ambush upselling as take it now or leave it - that does not fit w Smythe service image (or Volvo). Jeff very patient and helpful in explaining all car features More

Kyle and his team at Smythe were knowledgeable and professional from beginning to end! When our Subaru was totaled by Hurricane Ida, we were not expecting the process of getting a new car to be so ple professional from beginning to end! When our Subaru was totaled by Hurricane Ida, we were not expecting the process of getting a new car to be so pleasant! Kyle walked us through everything we needed to know and made it as easy as possible. We are thrilled with our XC60 and so happy to be joining the Volvo family. More

Excellent service, professional approach to issues, very good communication. “Customer first” approach shows in all they do. good communication. “Customer first” approach shows in all they do. More

I had a wonderful experience at Smythe Volvo. Jesus Garcia was very professional from start to finish. He took the time to explain all the features in the car and put me at ease. I could not have asked Garcia was very professional from start to finish. He took the time to explain all the features in the car and put me at ease. I could not have asked for a better salesperson. More

Mike's service and my experience at the dealership were absolutely top notch! Mike was friendly, helpful, and really knew his stuff. I was hesitant at first, but because of him I know I made the right de absolutely top notch! Mike was friendly, helpful, and really knew his stuff. I was hesitant at first, but because of him I know I made the right decision and got the best car for me. More

Jeff is Awesome and his knowledgeable of the vehicles amazing. He made me fell comfortable with the new features to have a pleasant first time driving experience. My overall experience with Volvo was exc amazing. He made me fell comfortable with the new features to have a pleasant first time driving experience. My overall experience with Volvo was excellent. More