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Smythe Volvo

Summit, NJ

5.0
6,434 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,434 reviews

March 21, 2022

Very helpful team Parts and service Department. Mike Mitchko In parts will go beyond to-get the work done (Best delivery service) More

by Xandjeu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandon Miranda, Dina Thomson, Mike Mitchko
Apr 04, 2022 -

Smythe Volvo responded

We appreciate you taking the time to post this great review about Michael Mitchko and our wholesale parts delivery. We look forward to servicing you for a long time in the future.

March 21, 2022

Bob Cerza is a true professional. He is so kind and patient too! The rest of the team (Tom, Abood, and Henry) were also super courteous and attentive. This is my 3rd Volvo and I don't More

by MyFriendBetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Smythe Volvo responded

What a fantastic review and thank you for taking the time to post. We agree with you, Bob is a true professional. We are fortunate to have the great team that we do and to have great customers like you.

March 19, 2022

I have been an extremely happy and satisfied customer of Smythe Volvo for more than 30 years - they are the absolute best. You know they are doing something right when their employees never leave, they star More

by NJGnomie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Smythe Volvo responded

This is an absolute stellar review and one to post on our bulletin board. We are very fortunate to have a customer like you. We appreciate your years of loyalty and we appreciate the time you took to post this detailed review.

March 19, 2022

Had a great experience here! Luis was excellent and took the time to find us exactly what we needed. Great communication and the whole experience felt very personal. I highly rec More

by kevin.hein33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Duran
Mar 20, 2022 -

Smythe Volvo responded

It is wonderful to hear you had a great experience. We believe great communication is critical to the sales process. Thank you for sharing your experience.

March 18, 2022

Thank you so much Jesus for all your wonderful help today! We are so grateful! More

by sjwolfe02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Zhu - 5 stars!
Mar 20, 2022 -

Smythe Volvo responded

I’ll be half of Jesus and our team it is our pleasure to serve you and we are glad you had a five star experience. Thank you for this wonderful recommendation.

March 18, 2022

Bob at smith was absolutely amazing. He helped us every step of the way and answered all our questions. I emailed him multiple times and he always responded the same day. I can’t recomme More

by alexis.geibel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Smythe Volvo responded

Bob is awesome and thank you for saying so. Your recommendation is very important to us. We hope you have many safe and happy miles in your new Smythe Volvo.

March 18, 2022

Seller Jesus Garcia was very attentive, helpful, enlightening, great professional with maximum quality, cleared all doubts, with incredible communication skills More

by nando_lypy93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Smythe Volvo responded

Jesus really is one of the best and we are fortunate to have him on our team. Thank you for taking the time out of your busy day to share these kind words. We appreciate your business.

March 17, 2022

They completed everything I asked and than some. Really a great experience. Smythe and Tom are top notch. More

by UTKJED'92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Smythe Volvo responded

Tom Coward is a top-notch service advisor and a great person. Thank you for taking the time to share your experience of our service department.

March 17, 2022

Very helpful and thorough in diagnosing a problem. Went out of their way to make the repair process smooth. More

by feely.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Smythe Volvo responded

Great review and it is very rewarding for our service team to read. Thank you for taking the time for posting.

March 17, 2022

Shaun was very helpful and he made sure we were happy with our car selection. He processed our paperwork quickly and was mindful of our tight schedule. More

by Negron.iris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hayes
Mar 20, 2022 -

Smythe Volvo responded

Our customer’s time is very important to us. This is always a focus in all of our weekly meetings. Shaun Hayes is a strong member of our team. We appreciate your business.

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