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Smythe Volvo

Summit, NJ

5.0
6,428 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,428 reviews

April 18, 2021

Had a difficult time choosing my next car. Met Steve at Smythe Volvo. He was very helpful and answered all my questions. Had a really good meeting and left with my new XC60. Appreciate all the work by S More

by Isabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Apr 26, 2021 -

Smythe Volvo responded

Congratulations on your new XC 60 Volvo. Volvo did a fantastic job with that vehicle. Steve is a true professional and consistently makes our customers happy. Thank you for taking the time to share your experience

April 18, 2021

Fantastic experience at Smythe Volvo. Quickly addressed our Check Engine light and conducted an inspection of the rest of the car while they were at it. They also were kind enough to wash and vacuum our c More

by Christina N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan (not sure what his last name was, but he shuttled us back and forth). Great guy!, Michael Watson
Apr 26, 2021 -

Smythe Volvo responded

That is a wonderful reach review we are fortunate to have great customers like you. I must agree with you on your comments about Mike Watson. He is a real professional, he is courteous, and he goes above and beyond. His communication skills are exceptional. It means a lot to our service team to read a review like yours. Thank you for taking your time to share your experience.

April 16, 2021

Our experience with Smythe Volvo was exceptional. From the time we arrived we were met with excellent attention from Sam who helped us explore several models to find the perfect car for our family. On pic More

by JLFMcG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Shehata
Apr 16, 2021 -

Smythe Volvo responded

Welcome to the Smythe family it is great to have you. Sam and Paul are both fantastic and strong members of our team we believe it is important that you are comfortable with all of the features on your Volvo or any vehicle purchased from Smythe Volvo. We look forward to seeing you in the service drive at your first schedule maintenance.

Apr 16, 2021 -

Smythe Volvo responded

Thank you

April 16, 2021

Working with Doug MacAdam at Smythe is always a positive experience. Doug's responsiveness and attention to detail ensure that the required repair/service work is done properly. Thank you Doug. I look for More

by lucasjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Smythe Volvo responded

Doug is very detail oriented and knowledgeable. He spends whatever time is necessary to make sure he’s listening to our customers and to make sure they understand the needs of the vehicle. Thank you for taking the time to share your experience with Doug. We appreciate your business we appreciate you choosing Smythe Volvo.

April 15, 2021

Everything was great! Jesus G. was always quick to respond to emails or texts. Everyone at the dealership was always courteous and respectful. Jesus and Derek even took the time to bring us the car t More

by schwellfamily
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Steinman, Derick Pahor
Apr 16, 2021 -

Smythe Volvo responded

We realize that time is valuable commodity for our customers. Jesus he’s very good at making that part of his practice. We appreciate your kind words and we appreciate your business.

April 15, 2021

Jesus Garcia was a great sales representative. He was very friendly, knowledgeable and professional. He made leasing my new vehicle a good experience. Thank you! More

by Dyane1ej
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Smythe Volvo responded

It is our pleasure. Jesus is a natural professional. His courtesy and knowledge is a great asset. Thank you for taking the time to share your experience and thank you for choosing Smythe Volvo.

April 15, 2021

Every time I visit here, Dennis treats me with respect and professional manners. I do have a lot of questions most of the time regards to the problems, services, and bills, and he always answers very kind More

by Alex Oh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Apr 16, 2021 -

Smythe Volvo responded

Dennis is very good and thank you for saying so. Your comments are spot on. We appreciate you taking the time to post these kind words and we appreciate you choosing Smythe Volvo to service your Volvo.

April 15, 2021

This vehicle purchase was made a month ago, as a surprise for my wife's birthday. I was expecting a complicated transaction, but it could not have been any easier or seamless. Dealing with Jesus was an abs More

by timsavage0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Smythe Volvo responded

Thank you for the high recommendations. Jesus is fantastic. Nice choice in vehicles that is one good looking S 60. I hope your wife loved it. Thank you for taking the time to post this great review.

April 15, 2021

"And another one!" Eric is like the DJ Khaled of Volvo sales. So far have gotten two XC40's from him and couldn't be happier. He even offered to deliver my latest one, and brought a friendly coworker who More

by Pakalolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kulawczyk, Derick Pahor
Apr 16, 2021 -

Smythe Volvo responded

This is great! And it is a first to hear Eric being referred to as the DJ Khalid of Volvo sales. I I agree Eric is awesome. We appreciate your business. The XC 40 is an awesome vehicle and we hope you have many safe and happy miles in both of yours.

April 14, 2021

I had not used my XC60 for more than four months due to the pandemic until I found my car was completely dead. In the first place I asked help for roadside service, but for unknown reasons they told me the More

by The bloody Volvo driver from Australia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
Apr 16, 2021 -

Smythe Volvo responded

Glad to hear your issue was resolved and good to know you were in Dina’s hands. She is a true professional and a strong member of our service team. Thank you for taking the time to share your experience.

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