Smythe Volvo

Professional, Exceptional, Positive Bob Cerza treated my wife and I with outstanding professionalism. He was knowledgeable, courteous, and dedicated to assisting us with our new Volvo. Bob Cerza treated my wife and I with outstanding professionalism. He was knowledgeable, courteous, and dedicated to assisting us with our new Volvo. He is a consummate professional, with a lifetime of customer service experience that made our experience enjoyable. We highly recommend anyone interested in purchasing a Volvo to work with him, and we are confident you will find his commitment to quality service an absolute pleasure. More

Chris Jones was a big Grand Slam Hit Chris Jones was a big grand slam hit out the ball park save the day guy. He recused Me and My day and My outlook on Smythe Volvo. I am so appreciati Chris Jones was a big grand slam hit out the ball park save the day guy. He recused Me and My day and My outlook on Smythe Volvo. I am so appreciative of the way I was treated and his charisma and his ability to make Me feel of value. Thank you Chris. You are truly a valued employee and your company should know that about you. From the heart; From the hip Thank you Chris. More

Purchased XC90 We had been to 2 other Volvo dealers and once we walked in and told them what we wanted and asked if they could beat the price quote we had gotten, th We had been to 2 other Volvo dealers and once we walked in and told them what we wanted and asked if they could beat the price quote we had gotten, they did. Everything was very transparent. Chris showed ya exactly how he got to final number. Overall, great experience. More

Experience buying a new vehicle Paul Leary and all the employees were terrific. Paul listened to what I was looking for then explained the options available. He let me take a car fo Paul Leary and all the employees were terrific. Paul listened to what I was looking for then explained the options available. He let me take a car for a ride to my house which was helpful. He handled everything very carefully and professionally and took the time needed. I would recommend Smythe to other people. More

Great Service! My husband and I had the pleasure of working with Ashley Butfiloski as we searched for a new car - what a helpful lead sales person, and wonderful ove My husband and I had the pleasure of working with Ashley Butfiloski as we searched for a new car - what a helpful lead sales person, and wonderful overall experience! From the moment we walked in the door of Smythe to look at cars through the pick up of our vehicle, every person we interacted with was friendly, knowledgable and patient. I'd highly recommend working with Ashley and Smythe on any upcoming new car search. More

XC90 buying Experience at Smythe Volvo Our second visit to Smythe Volvo and returned home with a car. Kyle greeted us and from that point never stopped the excellent customer service. Under Our second visit to Smythe Volvo and returned home with a car. Kyle greeted us and from that point never stopped the excellent customer service. Understood our requirements and worked diligently to get the right one for us at a good price point. Appreciate the transparency and the willingness to make it happen. Enjoying the vehicle for now while waiting for the title and plate to come in. Kyle, thanks for answering all our queries and helping us to make the right decision. Looking forward for a long lasting relationship with Symthe.. More

Courteous and Professional Service I have been communicating to Bob Cerza who is working in Auto Sales for Smythe Volvo located in Summit in NJ. I started communicating with Bob couple I have been communicating to Bob Cerza who is working in Auto Sales for Smythe Volvo located in Summit in NJ. I started communicating with Bob couple of months ago when Volvo XC40 was introduced. at that time being a new model, it was hot and dealers were charging MSRP. I waited couple of months but Bob kept in touch with me, sending periodic emails on what was on sale or the special deals Smythe was running. finally in month of April, I called Bob and asked him what XC40 I was looking for with what options. Bob sent me four models that they had in their stock. one fit the bill and I went to make a deal with Bob. it was very pleasant visit. I worked on my excel sheet and he worked on his, we agreed on the price. later trade-in came into the play, where I was satisfied with the money they offered me. deal went smooth without any haggling, even the paper with finance manager went smooth. overall I am very happy with the car and Smythe dealership. I'l definitely recommend this dealership if someone is interested in Volvo cars. appreciate all the help and clean slate transaction for Bob and his team. Thank you. More

Sold on a Sunday! My car was totaled on a Friday and I needed a vehicle immediately. Matt Quelch worked tirelessly to get me into my new vehicle by Sunday! First, l My car was totaled on a Friday and I needed a vehicle immediately. Matt Quelch worked tirelessly to get me into my new vehicle by Sunday! First, let me explain that I have never owned a Volvo (now I will ONLY own Volvos) and wasn't really interested in test driving one. My husband insisted that I try one, so I reluctantly agreed. Matt was very understanding and encouraged me to test drive my first choice, the XC40, which I loved. While I loved it, it was in high demand and I needed something quickly. Matt suggested the V60 CrossCountry. It was perfect! Matt and his team (Shaun Hayes you are AWESOME) worked very late, past closing, to get me out of my rental and into my first Volvo. My exceptional experience with Matt has got me thinking of adding another Volvo in the future. Matt, thank you for turning a painful situation into a lovely experience. Interacting with you and your team during and after the sale was a pleasure. More

Solved my problem Needed to purchase a new car asap. Smythe was the first Volvo dealership I went to. Didn't need to go anywhere else. Customer friendly environment. Af Needed to purchase a new car asap. Smythe was the first Volvo dealership I went to. Didn't need to go anywhere else. Customer friendly environment. After looking a some cars, Paul showed me an S80 which after driving it, I knew it would suit our needs. Paul and Shaun helped me walk out of there that day with a new car. After a week it has been fun and safe to drive. More

Top-notch service! I was very impressed with the friendliness and responsiveness of Mike Mitchko in Parts as well as Michael Watson and Regina in Service. Nice to see t I was very impressed with the friendliness and responsiveness of Mike Mitchko in Parts as well as Michael Watson and Regina in Service. Nice to see that there are still some very professional and motivated dealership staff around in these days of high turnover and disinterested dealership employees. More