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Smythe Volvo

Summit, NJ

5.0
6,333 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,333 reviews

October 29, 2017

Customer service Friendly, courteous, professional and personable. Aim to please. Took all the time needed to explain everything in detail thoughtout the whole process More

by Ingrid c.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin (finance Guy)
Oct 30, 2017 -

Smythe Volvo responded

Treating people the way we want to be treated is goal - simple. So in sales and service and all aspects of our business we always aim to please. enjoy!

October 28, 2017

Needed a bigger car First class experience with Bob Cerza and staff. Terrific price and an easy process. I liked that he took the time to show me every detail of the ca More

by Nberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2017 -

Smythe Volvo responded

Bob Cerza strives to make every guests experience an enjoyable purchase. Please enjoy your new vehicle and reach out to us if we can be of any further help.

October 28, 2017

Service Department is fantastic I just had the best service experience of my life. The service department employees at Smythe are knowledgeable and responsive and go out of their wa More

by Lex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watson
October 28, 2017

Sales and Service are excellent Buying the car was a very good experience with Paul Leary. My first regular service was handled very professionally by Mike Watson. When I had a que More

by Douglas Koppenol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreas , Dina Thomson, Michael Watson
Oct 29, 2017 -

Smythe Volvo responded

Our team takes great pride in helping our guests. Thank you so much...and please reach out to us if we can be of any further assistance!!

October 27, 2017

Superlatives do not suffice Smythe Volvo! Simply the best, period. For so many the purchase of the car is a task, at Smythe it's a pleasure. For so many a car purchase is a worry More

by oldVolvoGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Oct 29, 2017 -

Smythe Volvo responded

We can't thank you enough for your kind words. Our number one goal is to make buying or servicing a vehicle with us an enjoyable experience. We want to thank you for your business as well as your friendship!!

October 27, 2017

Our Second Volvo Purchased from Smythe! The outstanding service we experienced from everyone at Smythe with our 1st Volvo still made us want to travel from Brooklyn for our new XC60. We wou More

by KD11226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Henriksen, Dennis Jeffers, Dina Thomson
October 27, 2017

Great experience We worked with Chris on the purchase of our new XC90. He was very responsive to all of our questions and made the process go very smoothly. We love More

by EileenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, PJ Lee
Oct 29, 2017 -

Smythe Volvo responded

Chris has been with us close to 25 years and always makes his guests welcomed in to the Smythe Family. Please enjoy your new XC90 and feel free to reach out to us if you have any questions or would like to schedule an appointment to do a refresh of all the exciting features in your new Volvo.

October 27, 2017

Great experience, thank you Kyle! We couldn't ask for a better car buying experience and we have purchased more than a few cars over the years. Kyle was experienced and professional, n More

by Jay59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2017 -

Smythe Volvo responded

We want to Thank You for your business and for taking the time to write your kind words. Please enjoy your new vehicle and feel free to contact us if your need any follow up coaching on how to enjoy all the features in your new vehicle!!

October 25, 2017

Relaxed, easy, and seamless! Everything about this experience was great. Never pushy or rushed and all around accommodating to us and our young kids during signing and delivery! L More

by Danny52018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2017 -

Smythe Volvo responded

We have a simple rule at Smythe Volvo - treat our customers the way we'd like to be treated. Things go well because of that. Enjoy and thanks for your business.

October 23, 2017

Great Service and tailored solution to meet my budget Exceptional personal attention from the moment I first walked in to the point I drove off the lot when th our new car... expecting same quality of ser More

by Volvoowner2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Smythe Volvo responded

We look forward to exceeding your expectations in service as well. For us its a team effort that builds the trust you put in us - and we know that. Thanks for your business. Enjoy!

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