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Smythe Volvo

Summit, NJ

5.0
6,413 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,413 reviews

June 17, 2024

As we have come to expect, Tom Coward and the rest of the team at Smythe's service department took great care of us again twice lately. The appointment calls were promptly answered and convenient appointmen More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 28, 2024 -

Smythe Volvo responded

Your time is important to us. It’s my Volvo. We focus on continually improving our process to make sure we respect that. Tom Coward is a master at this. Thank you for taking my time out of your day to post this excellent review about Tom Coward, Tina and our service team.

June 16, 2024

Kyle Jackson and the entire team at Smythe were exceptional during our visit and subsequent purchase of our Volvo. They walked us through our various options, were patient and understanding, and we More

by Matt S.
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
Jun 28, 2024 -

Smythe Volvo responded

Wonderful to hear and glad you had the experience you did. Thank you for taking the time to share your experience of Kyle and our team. We appreciate your business.

June 16, 2024

The entire experience with Smythe Volvo was seamless from beginning to end. Bryant, our salesman, was beyond wonderful- accommodating, efficient and knowledgeable. Alex, our delivery specialist, had our car More

by lrizz26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
Jun 28, 2024 -

Smythe Volvo responded

We work hard on our process and continually make adjustments to best serve our customers. Thank you for taking the time to share your experience. We are fortunate of customers like you.

June 15, 2024

I highly recommend working with him. He offers thorough and detailed explanations of the car's features and is consistently attentive to phone calls for additional information. His dedic More

by pablo.marotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
Jun 28, 2024 -

Smythe Volvo responded

Jesus is a fantastic sales person and a great man. Thank you for taking the time to share these kind words about your experience. We appreciate your business.

June 15, 2024

Our entire experience with this dealership, especially Billy was Above and Beyond AMAZING. We broke down on I287 while traveling through NJ on our way from TX to CT. After contacting Volvo Roadside Assist More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

This is a fantastic review and thank you for taking the time to share your experience in such detail. Billy and our service department truly see our customers as people and they always do the right thing. We are glad to be able to serve you and all of our fine customers. Be safe and maybe we will see you again one day.

June 14, 2024

My experience at smythe was terrific. My sales person Jose was attentive and fair. Alex was great at showing me around the new car. Santiago explained the financials really well too. More

by E Fagan
Recommend Dealer
Yes
Employees Worked With
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serenity Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Del Valle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
Jun 28, 2024 -

Smythe Volvo responded

It is wonderful to hear you mention so many team members working together to get you into and deliver the vehicle that suits you best. We appreciate your kind words and your business.

June 14, 2024

This place is very customer service oriented. Dave is the best, always willing to satisfy the customer. More

by Coco the Frenchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

I agree with you Dave is the best and thank you for saying so. He is a strong member of our service team. Thank you for choosing Smythe Volvo to service your car.

June 13, 2024

Our salesman Jose was easy to work with. Billy our service advisor was thorough and efficient. More

by Frank Barszcz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Smythe Volvo responded

Thank you for sharing your experience of Jose and Billy. We appreciate your business and your kind words.

June 12, 2024

Great to work with, easy in and out! Thorough car walkthrough. I will definitely be returning! More

by j.lapella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Piriz
Jun 28, 2024 -

Smythe Volvo responded

Thank you for this review. It is important to us that you are comfortable with all the features on your car before you drive away. We hope you have many safe and happy miles in your new car.

June 12, 2024

Extremely professional gets the job done! ! Explains in detail work being performed. Waiting are stocked with goodies More

by lporschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson
Jun 28, 2024 -

Smythe Volvo responded

What a great review for our service department. We are fortunate to have such a great staff and to have customers like you. We appreciate your business.

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