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Smythe Volvo

Summit, NJ

5.0
6,423 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,423 reviews

February 06, 2024

I bought the car from Steven Riecker, my finance manager was Abood and Jean showed me how to use the car post purchase. All of them are fabulous. Highly recommend More

by mawjee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
Feb 07, 2024 -

Smythe Volvo responded

“Fabulous”, that’s what we are aiming for. Thank you for this great recommendation and five star review. We appreciate your business.

February 06, 2024

Jean Delva went the extra step in assisting me with my Volvo on call. He was efficient and helpful. I appreciate his help! More

by fborzelino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Delva, Jean Delva
Feb 07, 2024 -

Smythe Volvo responded

If you look through Jean‘s reviews, you’ll see he goes the extra step all the time. Thank you for pointing that out. We appreciate your business.

February 06, 2024

Me and my husband must say that our experience was quite positive. From the moment we walked in, we were greeted warmly by the staff, and we appreciated the level of professionalism demonstrated throughout More

by Aleksandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Piriz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin McKinney
Feb 06, 2024 -

Aleksandra responded

Excellent experience!

Feb 07, 2024 -

Smythe Volvo responded

Your experience is one we strive to provide all of our customers. Santiago and Henry are a great team. We hope you have many safe and happy miles in your new car.

February 05, 2024

Excellent customer service, Dina and John (in parts dept) were amazing! Everyone in the building is so kind, knowledgeable and friendly. The waiting room is very comfortable and I was able to work while I wa More

by salter572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, in the Parts Dept, Dina Thomson
Feb 07, 2024 -

Smythe Volvo responded

Thank you for this great review towards our service and parts departments. It is rewarding for all of us to read. We are fortunate to have customers like you.

February 05, 2024

Excellent service above and beyond what is normally expected by a dealership. We had major issues with our insurance company and they moved quickly to resolve the issues. Outstanding people with a gr More

by Rconroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
Feb 07, 2024 -

Smythe Volvo responded

We are fortunate to have customers like you. We appreciate your loyalty and your kind words. Thank you for choosing Smythe Volvo again, and again.

February 04, 2024

I recently leased a new Volvo, and the experience exceeded my expectations. The dealership staff was incredibly knowledgeable. I appreciate the attention to detail and exceptional customer service. O More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
Feb 07, 2024 -

Smythe Volvo responded

Wow, what a great review! We appreciate you taking your time to share these kind words. We hope you have many safe and happy miles in your new car.

February 03, 2024

This is my first Volvo car , 2024 XC60 , sales were very patient and nice to me and eventually I leased the XC60 with the most competitive price last year end More

by Muxinrou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva, Gary Placona
Feb 07, 2024 -

Smythe Volvo responded

Welcome to the Volvo and Smythe Volvo family. Congratulations on your new XC 60. We look forward to seeing you in the service drive at your first schedule maintenance. We appreciate your business.

February 03, 2024

Alex really handled the delivery/orientation well. He was clear, knowledgeable and professional. I have no complaints! More

by tjsimpson09
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Riecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
Feb 03, 2024 -

Smythe Volvo responded

Alex is a true professional and thank you for pointing that out. We appreciate your business.

February 03, 2024

Just purchased a second hand Volvo from Smythe Volvo. We can absolutely recommend this car dealer. From the first contact with Sabrina, to the sales procedure with Bob, payment and paperwork with Henry a More

by walter.goetz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Benigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Cheong-A-Shack
Feb 03, 2024 -

Smythe Volvo responded

Wonderful! We appreciate you taking the time out of your day to post this fantastic review. We are fortunate of customers like you, and we appreciate your business.

February 02, 2024

I am a repeat customer of Volvo. I just purchased my third car and I feel that this was the least pleasant experience. I did not like being escorted around from person to person for More

by Ebanno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Coward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Katende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Smythe Volvo responded

Thank you for taking the time to share your experience. While we try to provide industry lead service to every customer, sometimes we fall short. Feedback like this is important for our business. We’ll be reaching out to you shortly.

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