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South Bay Hyundai

Torrance, CA

4.6
4,301 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,301 reviews

November 15, 2025

The staff was friendly and helpful. They gave me a lot of information about my car. The waiting room is very nice. More

by tdguest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

Nicole was amazing & friendly and took care of me quickly and with a constant smile More

by srusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2025

Great and efficient service. Parts are a bit expensive. Set of 2 keys are going to cost you $1500 More

by o0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2025

very helpful thoughtful, and most importantly, had patience. Alex appeared to be very knowledgeable in the car. More

by mapilo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

I had a great experience w Anthony helping me. He knew all the answers to my many questions and was NOT the usual pushy car salesman! He was patient and so helpful and made the experience smooth More

by jwillis93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2025

Starting with Connor, everyone is so helpful , knowledgeable and professional yet very friendly. I love the customer service after the purchase and our many questions answered. We are thrilled wi More

by imaobeck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

South Bay Hyundai responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Connor and the rest of our team provided helpful, knowledgeable, and friendly service throughout your purchase. It’s great to know you’re enjoying your Tucson Hybrid and all it has to offer. We truly appreciate your trust and look forward to serving you in the future!

November 07, 2025

Good service. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. More

by marixssmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We’re glad to hear you had a good service experience and appreciate your suggestions regarding two-way shuttle service and loaner vehicles. We’ll share your comments with our team as we continue looking for ways to improve convenience for our customers.

November 07, 2025

Oscar and Jim were in such a rush to get the IONIQ over to me that Jim did not even realize he didn’t properly obtain my signatures on the financial documents. Because of his mistake and delay, I couldn’t More

by sooji229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

South Bay Hyundai responded

Thank you for sharing your experience. We sincerely apologize for the frustrations and inconveniences you encountered during your purchase and payment process. We’re glad that Mac and Bridget were able to step in and assist, but we understand that the repeated miscommunications and delays were frustrating and far from the experience we aim to provide. Your feedback is important, and we’ll be reviewing these issues internally to help improve communication and follow-through for all of our guests. We truly appreciate you taking the time to let us know.

November 06, 2025

Great place to purchase a Hyundai no pressure, aamazing SUV. Better than the Vensa, and MB, drive very rigid. More

by haiho64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

South Bay Hyundai responded

Thank you for your review! We’re thrilled to hear you had a great, pressure-free experience and are enjoying your new Hyundai SUV. It’s wonderful to know it’s exceeding your expectations, we appreciate you choosing us and hope you continue loving every drive!

November 06, 2025

Why would you force someone to add a comment. I would rate this "Your Review" as very, very poor. More

by pehsu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

South Bay Hyundai responded

We’re sorry to hear about your frustration and appreciate your honesty. Your feedback is important, and we’ll take it into consideration to improve the review process and make it more user-friendly. Thank you for sharing your thoughts.

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