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South Bay Hyundai

Torrance, CA

4.6
4,175 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,175 reviews

July 30, 2025

I had pretty good service from them and it a was very smooth process overall. More

by zhudelin12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Ramirez
July 27, 2025

Great service! We were very happy with our experiences. Andrew did a great job. Thank you. It was amazing to see someone so young be so knowledgeable and have suc More

by mayzlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
Jul 28, 2025 -

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Andrew impressed you with both his knowledge and people skills. We’re lucky to have such a talented team member, and we’ll be sure to pass along your kind words and encouragement. Thanks again for choosing us and we look forward to serving you again!

July 27, 2025

Resolution of problem (cracked rim) well within estimated time frame. Cost higher than expected but provided in advance of work authorization. Additional work identified from safety/milage maintenance review More

by WALTER.R.BOREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

South Bay Hyundai responded

Thank you for your detailed feedback, we truly appreciate you taking the time to share both the positives and areas for improvement. We're glad to hear the rim issue was resolved promptly and that the additional maintenance was clearly explained and efficiently completed. We also sincerely apologize for the minor oversights regarding the valve stem cap, tire pressure, and service interval reset. Your comments help us improve, and we’ll be sure to address these points with our team to ensure better attention to detail in the future. Thank you again for your business and your thoughtful review!

July 26, 2025

Thanks to this dealership for the great service. I also enjoyed beverages whilst waiting for my car. More

by andersonerasmus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

South Bay Hyundai responded

Thank you for the kind words! We're happy to hear you had a great experience and that you enjoyed the refreshments while you waited. We appreciate your support and look forward to welcoming you back next time!

July 26, 2025

Not sure who Juan is. Oscar has been very helpful, both pre- and post-sale. More

by rfujiwara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're sorry for any confusion, and we’re glad to hear that Oscar has been so helpful throughout your experience. We'll be sure to recognize him for his excellent support both before and after your purchase. We truly appreciate your business!

July 25, 2025

This dealership is run quite smoothly. The waiting area is comfortable and clean. It is conveniently located and appointments are available without a long wait. More

by trishf1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

South Bay Hyundai responded

Thank you for the kind words! We're glad to hear you found our dealership well-run, the waiting area comfortable, and the appointment process convenient. We appreciate you taking the time to share your experience and look forward to welcoming you back again!

July 25, 2025

Very pleased with the service……. no hassle and I’m impressed with Hyundai cars Especially the hybrids More

by JAWZZZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Pacas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

South Bay Hyundai responded

Thank you for the great review! We're glad to hear your experience was smooth and hassle-free. It's always exciting to see customers impressed with Hyundai, especially the hybrids! We appreciate your support and look forward to seeing you again.

July 25, 2025

Easiest lease purchase ever. Mace was the best car salesperson I've ever dealt with - responsive, knowledgeable, and follows up. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

South Bay Hyundai responded

Thank you for the fantastic review! We're so glad to hear your lease purchase was smooth and easy, and that Mace made such a great impression. His dedication to providing a responsive and knowledgeable experience truly sets him apart. We'll be sure to share your kind words with him!

July 25, 2025

Nicole was the best car advisor I have ever come across. She was very detailed and reachable and took care of the issue. My car was facing. Can’t say enough good things about how she treated the situation. More

by bflohr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

South Bay Hyundai responded

Thank you for the amazing feedback! We're so glad Nicole made such a strong impression with her care and attention to detail. It’s great to hear she was able to resolve the issue and keep you well-informed throughout the process. We’ll be sure to recognize her for going above and beyond!

July 23, 2025

No hassle from any of the service reps, simple maintenance. Lots of waiting but it’s the usual for most dealership services. More

by sgapidoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

South Bay Hyundai responded

Thank you for your honest feedback! We're glad to hear your maintenance visit was straightforward and hassle-free. We understand that the wait time can be a bit long, and we appreciate your patience, it’s something we’re always working to improve. We look forward to providing you with efficient, quality service on your next visit!

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