Back

South Bay Hyundai

Torrance, CA

4.6
4,149 Reviews
Contact Dealership

20433 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 4,149 reviews

July 02, 2025

Purchase was easy and we are happy w purchase……. we may need to bug you more…. More

by candace.cameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

South Bay Hyundai responded

Thank you for the kind words! We're so glad to hear your purchase experience was easy and that you're happy with your new vehicle. And please — feel free to “bug” us anytime! We're always here to help with anything you need. Enjoy the ride!

July 02, 2025

I liked that I could get a Uber back to my house so I didn’t have to wait More

by IAMTROUBLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

South Bay Hyundai responded

Thank you for the great feedback! We're glad to hear you appreciated the convenience of the Uber ride home — we know your time is valuable, and we're always looking for ways to make your service experience as smooth as possible. We hope to see you again next time!

July 02, 2025

I just came in for my first maintenance on my new hyundai. Service was quick and all the staff was nice and friendly. I will be back for next regular maintenance. Thanks South Bay Hyundai More

by S_leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

South Bay Hyundai responded

Thank you for choosing South Bay Hyundai for your first maintenance visit! We're happy to hear everything went smoothly and that our team made you feel welcome. We truly appreciate your kind words and look forward to seeing you again for your next scheduled service. Thanks again!

July 01, 2025

Kei is a pleasure to work with. Straight shooter who doesn't sugar coat anything. I appreciate the direct responses and desire to find a solution. I highly recommend him as a servic More

by John.M.Aviles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

South Bay Hyundai responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Kei provided you with straightforward, solution-focused service. His honest communication and commitment to resolving issues truly make him a standout advisor. We appreciate your recommendation and look forward to continuing to provide the high level of service you deserve!

June 27, 2025

Thrilled with the service in leasing a new vehicle from South Bay Hyundai. Ahmed was patient, thorough and very knowledgeable in reviewing the vehicles features. Appreciated Kevin's flexibility in handling More

by bak73
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

South Bay Hyundai responded

Thank you so much for sharing your wonderful experience with South Bay Hyundai! We're delighted to hear that Ahmed’s patience and expertise, along with Kevin’s flexibility and follow-up, made your leasing process smooth and enjoyable. Your 5-star feedback means a lot to our entire team, and we’re grateful to have had the opportunity to assist you. Enjoy your new vehicle, and we look forward to serving you again!

June 25, 2025

This is a review on strictly the service department not sales as my experience with the service department has been the most disappointing and disrespectful I've encountered at any dealership. Since Ap More

by holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

South Bay Hyundai responded

Thank you for taking the time to share your feedback, Holmes. We sincerely regret that your experience with our service department left you feeling disappointed and disrespected. That is never the standard we strive to uphold. We understand your concerns regarding the paint issue on your vehicle and the frustration caused by inconsistent communication throughout the process. While we ultimately were unable to assist in resolving the matter to your satisfaction, we do appreciate you bringing the situation to our attention. We also regret that your interactions with our team, left you feeling unheard and disrespected. All customers deserve to be treated with courtesy and professionalism, and it’s clear that your experience did not reflect that expectation. We are grateful for your acknowledgment of Will and will be sure to pass along your kind words. Your feedback is important and will be shared internally to ensure we continue to evaluate and improve our service approach. Thank you again for your comments.

June 25, 2025

Mo was the perfect salesperson - not pushy, knowledgable, friendly, well-mannered, listened to our needs and went above and beyond to ensure our needs were met. Highly recommend!! More

by justinshearer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Hallak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

South Bay Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that Mo provided you with such a positive and professional experience. At our dealership, we strive to offer a no-pressure environment with knowledgeable and attentive service, and it's wonderful to know Mo delivered exactly that. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new vehicle! 🚗✨

June 24, 2025

Kei was superior! Unfortunately, the service center did not reset the service indicator light. I will need to return for this matter. More

by JAMIE.RANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

South Bay Hyundai responded

Thank you for your feedback! We're so glad to hear Kei provided you with excellent service—he truly is a standout on our team. We're sorry to hear about the service indicator light not being reset and understand how inconvenient that is. Please feel free to stop by at your earliest convenience, and we’ll take care of it right away. We appreciate your patience and look forward to making it right!

June 24, 2025

Great Service. Great Team. Our Sales Rep, Eddie was amazing, knowledgeable and super friendly. Thank you for all your hard work. More

by rolandgarza70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

South Bay Hyundai responded

Thank you for the kind words! We're so glad to hear you had a great experience and that Eddie made such a positive impression. We'll be sure to pass along your appreciation to him and the rest of the team. Enjoy your new vehicle, and thank you for choosing SB Hyundai!

June 22, 2025

Out contacts were Maceo Bradley, Steven Suh, and Conor. All were very helpful, understanding, and patient with our questions. We most appreciate that there were no "hard sell" discussions, and all Costco d More

by sgrant25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conor
Jun 23, 2025 -

South Bay Hyundai responded

Thank you so much for your kind feedback! We're thrilled to hear that Maceo, Steven, and Conor provided such a helpful and transparent experience. We’re especially glad you felt comfortable and never pressured—our goal is always to make the car-buying process straightforward and stress-free. We truly appreciate your trust in us and hope you're enjoying your new vehicle! — The South Bay Hyundai Team

1
...