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South Bay Hyundai

Torrance, CA

4.5
4,594 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,594 reviews

August 11, 2026

Had a great first experience with Hyundai for my first oil change etc. staff was very friendly and got my car in and out quickly! More

by MCRATCLI88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

South Bay Hyundai responded

Thank you for sharing your first Hyundai service experience with us! We’re glad we could make that first oil change quick, easy, and welcoming. It’s great to hear the team got you in and back on the road without keeping you waiting. We appreciate you choosing us for your Hyundai’s care and hope to see you again!

August 11, 2026

asked for replacement of windshield wipers and oil change did the oil change and tire rotation. no windshield wipers, also my check engine light was on and made no resolution or mentioned of that, I guess b More

by brendaj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Pacas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

South Bay Hyundai responded

Thank you for sharing your feedback. We appreciate your kind words about our service advisors, and we regret that the overall experience did not meet your expectations. Your comments regarding service completion, vehicle inspection, and the care taken with customer vehicles have been shared with our management team for review. Thank you for bringing these concerns to our attention. We appreciate your feedback and the opportunity to improve our service experience.

August 09, 2026

Great customer service and quick response time. Once they were able to figure out an issue, they work with you with all the alternatives to see what would be the best plan of action. More

by byron_leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

South Bay Hyundai responded

Thank you for the thoughtful feedback! We’re glad our team was able to get to the bottom of the issue and then take the time to walk you through the different options. We believe customers should have the information they need to make the decision that works best for them, without feeling pressured. It’s great to know you appreciated both the quick communication and the way our team handled everything. We truly appreciate your trust!

August 09, 2026

South Bay Hyundai (especially Kei Yukimura) listened to my concerns, looked at my paperwork, and retrieved information from the car's computer. None of that had been done at the previous dealership. The More

by Rissie Ree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

South Bay Hyundai responded

What a wonderful review, thank you for taking the time to share all of this. We’re especially glad to hear Kei took your concerns seriously, reviewed the paperwork, and took the extra step of pulling the information directly from your vehicle. That kind of thoroughness can make all the difference when you’ve already been through an unresolved issue elsewhere. It’s fantastic to know the problem was identified and resolved quickly, and that you felt treated with respect and kindness throughout the process. And yes, we’re happy the car wash was a nice finishing touch! 😊 Your comments about our Dealership of the Year recognition mean a great deal to the entire South Bay Hyundai team. Awards are wonderful, but having customers say they feel heard, cared for, and confident coming back is the real compliment. We truly appreciate your trust and look forward to taking care of you for years to come!

August 07, 2026

The service I received was absolutely excellent! I felt listened to by my dealer, Omar, and had an overall positive experience! More

by matthewafusco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

South Bay Hyundai responded

We’re so glad to hear this! Feeling heard and taken seriously makes a big difference, and it’s wonderful to know Omar gave you that kind of experience. We’ll make sure he knows how much you appreciated his attentiveness. Thank you for the thoughtful review and for trusting our team with your vehicle!

August 07, 2026

Omar was very courteous and professional, he listen to our needs, easy to work with, and was very patient. He was very good at answering all our questions. We highly recommend him! More

by Mlit
Recommend Dealer
Yes
Aug 07, 2026 -

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Omar provided such a great experience and made your vehicle purchase process comfortable and enjoyable. We truly appreciate your kind words about his patience, professionalism, and easygoing approach. Thank you for your recommendation and for choosing us. We hope you enjoy your new vehicle, and we look forward to assisting you again in the future!

August 06, 2026

I have brought my car to South Bay Hyundai for many years now for service and repairs. I have always been treated well, and the work has been of high quality. Jack Kim has been especially attentive and hel More

by CROSE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re truly grateful for your many years of loyalty and for trusting South Bay Hyundai with your vehicle service and repairs. It means a lot to hear that you’ve always been treated well and that our team has consistently provided high-quality work. We’re especially glad Jack Kim has taken such great care of you and made your service experiences even better with his attentive and helpful approach. Thank you for continuing to choose South Bay Hyundai. We truly appreciate your support and look forward to taking care of you for many more years to come!

August 06, 2026

South Bay Hyundai is definitely the top tier Hyundai dealership in the South Bay. They are extremely friendly and are attentive to their clients. They will absolutely go above and beyond to give you the More

by byron_leung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Chatman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

South Bay Hyundai responded

Thank you so much for your incredible feedback! We’re truly honored to be considered a top-tier Hyundai dealership in the South Bay. It means a lot to hear that our team’s friendly, attentive approach and commitment to going above and beyond have made such a positive impression. Creating an experience where our customers feel valued and well taken care of is something we take great pride in. Thank you for your recommendation and for choosing South Bay Hyundai. We truly appreciate your support and look forward to welcoming you back again in the future!

August 06, 2026

I used to think that they were good, nice and friendly etc. I have leased cars from them over the years that included free maintenance but this time I’m not a satisfied customer. I made an appointment whi More

by janis.kain
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

South Bay Hyundai responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent visit did not reflect the level of service and care you have experienced with us in the past. We truly appreciate your loyalty over the years and understand how disappointing it must have been to have a different experience, especially after making an appointment and expecting a more comfortable visit. We understand that your recent surgery made a lengthy wait especially challenging, and we regret that we did not provide the level of consideration and support you expected. Your comments have been shared with our management team for review. We appreciate you bringing these concerns to our attention and giving us the opportunity to improve. We value your past business and hope to have the opportunity to provide you with the experience you deserve in the future.

August 06, 2026

Jack Kim has consistently been excellent to work with in the service department. My many years with South Bay Hyundai have been positive. I just sold my Sonata and bought an Ioniq5. More

by ECBARNESFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

South Bay Hyundai responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Jack has consistently provided you with excellent service over the years. It means a lot to know that your experiences with South Bay Hyundai have continued to be positive and that Jack has been someone you can rely on for professional, helpful support. Thank you for your continued loyalty and for choosing South Bay Hyundai. Congratulations on your new Ioniq 5, and we look forward to taking care of you for many years to come!