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South Oak Dodge Chrysler Jeep
Matteson, IL
1,720 Reviews
DENNY GUEST BEATS THE REST!
Our Promise to You, Our Valued Internet Customer
As Chicagoland's Premier Chrysler, Dodge, Jeep & Ram Dealer, we at South Oak are committed to providing you with a "Hassle Free" vehicle purchasing experience.
We understand your life is very busy and you do not have time to play games with your car dealer. Therefore, we are ready to work extremely hard to make your purchasing experience, not only quick and convenient, but also hassle free and fun! We are always here to provide any information you may need to purchase the right vehicle for you.
If you need anything before we are able to contact you, please call us directly at (708) 747-7950 or you can e-mail us at sales@southoak.com.
We appreciate your business and we are looking forward to seeing you soon!
At Denny Guest's South Oak Dodge, Chrysler, Jeep, Ram: We'll Do Deals the Other Guys Just Won't!
Price....Payment....
Trade In Allowance...
We Beat'em All.
***For up to date information on sales, rebates and incentives, follow us on Twitter @SouthOakDodge. Also, you can follow us on Facebook at https://www.facebook.com/SouthOakDodgeCJ
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,720 reviews
November 17, 2016
Great people to work with Robert Booth was an excellent salesman. I had his undivided attention throughout the purchasing process. Ryan in finance was great also. He got me Robert Booth was an excellent salesman. I had his undivided attention throughout the purchasing process. Ryan in finance was great also. He got me the lowest interest rate compared to other dealerships. More
by Tlruckman1069
Helpful November 12, 2016
Unbelievable Experience! I just purchased a brand new Jeep Wrangler and can't be any happier with how the team treated me at South Oak! What an incredible staff! They don't I just purchased a brand new Jeep Wrangler and can't be any happier with how the team treated me at South Oak! What an incredible staff! They don't skip a beat when it comes to making you feel comfortable and satisfied about making a vehicle purchase, and the process was seamless. I strongly recommend everybody to go to South Oak! Thanks Garret, Jim and Ryan for all your help! More
by sahara
November 11, 2016
great Robert Both was the dealer that i used he was very helpful and answered all of my questions and helped me get the best deal possible. Robert Both was the dealer that i used he was very helpful and answered all of my questions and helped me get the best deal possible. More
by jd0422
Employees Worked With
November 08, 2016
Lack of follow up I drove 4 hours to purchase a Jeep from the dealership. Got out of the test drive and the key wouldnt come out of the ignition. This was supposed to I drove 4 hours to purchase a Jeep from the dealership. Got out of the test drive and the key wouldnt come out of the ignition. This was supposed to be a certified vehicle. After 30min in service dept was told that I would have to wait until Monday to get it fixed. Since I didnt want to spend two nights in Chi, I asked for a slight price concession that was denied. I ended up buying the car knowing that I would have to get it fixed right away. Of course the part is on backorder for 4-5 months. Called my salesperson and left a message.. no return call. Spoke to Fred (the boss) and he said he might help me find a part and that I needed to call him back to remind him (cause he couldnt remember to call me back after I just spent $20k on a car?) I called him back after hearing nothing and left a message, no return call. Then also followed up with email to David. Called a 3rd time...two days later the salesperson called and asked if he called me back and I replied no. Got home after a 4 hour drive with a broken car (ignition) and also the rear passenger door doesnt open), terrible service, and certainly wouldnt recommend this dealership. More
by Matthew Haley
Employees Worked With
Fred (manager), David Demro
November 01, 2016
Great service for purchasing new vehicle! I worked with Fabian and Mark on the purchase for my new 2017 Cherokee. Both were understanding on my needs and wants. Most importantly, they took my I worked with Fabian and Mark on the purchase for my new 2017 Cherokee. Both were understanding on my needs and wants. Most importantly, they took my budget into consideration, when other dealerships did not. I was in and out of the dealership in just over an hour! It was a great experience and I would definitely recommend them! More
by Kristina13
October 25, 2016
Send offs! And liars! Usually you leave your number with a car dealership, and almost every salesman will call you. I've called this dealership more times then a customer e Usually you leave your number with a car dealership, and almost every salesman will call you. I've called this dealership more times then a customer ever should in the last 3 days. And no one ever got back with me. I went in to attempt to trade up from a 2015 Charger to 2016 Charger. I had paystubs 3k cash for down payment and my keys to trade in. The salesman knew almost nothing about the car. Everything he was telling me I already knew about the vehicle. He knew basics of a regular car. I was offered 15k for a car that was a little over a year old. It was a slap in the face. Here it is I have records of me keeping up all maintenance on the vehicle. It was in a slight hit and run from the rear. A tiny scratch. And I was offered 15k. Yet the car was sold to me for 31k.. AT THIS DEALRSHIP! So I left it was too much "negative equity" in the car. 2 hours later I received this long heart felt email from the General Sales Manager Mark Hester promising we can work out a deal come back to see him etc. So I decided to call and even put down more cash. That was on a Friday. We spoke briefly and promised that he would call back by the end of that day. 3 days later I called and was sent to his voicemail and even went up there to see him in person. Never met him. What a complete send off. He was supposedly in a meeting. So I decided to get my brakes repaired, an oil change, new tires and new windshield wipers. I was told I had to wait 5 plus hours or schedule an appointment in a very rude manner. As many times as I've visited here to get my car fixed, never have had to schedule an appointment. The Service advisor Tim said to come back 3 PM which was 4 hours later. I called before making an unnecessary trip. I was told they don't do appointments it's first come first serve and that Tim was gone for the day. Never I have I EVER been so dissatisfied with a car dealership ever. And this is my fifth car. I've been treated better at dealerships on the south side of Chicago. More
by Shorty25
October 24, 2016
First Car Buying Experience Juan S. was very kind and to the point, he helped me buy my very first car at an affordable rate. Would recommend to anyone looking for a new Jeep! Juan S. was very kind and to the point, he helped me buy my very first car at an affordable rate. Would recommend to anyone looking for a new Jeep! More
by rkistinger
Employees Worked With
Juan Carlos Sequeira
October 20, 2016
Great Service We purchased our third vehicle from South Oak Dodge (second with Robert Booth). Service was great, they worked with our numbers and got the deal done We purchased our third vehicle from South Oak Dodge (second with Robert Booth). Service was great, they worked with our numbers and got the deal done! I would absolutely purchase another vehicle from South Oak Dodge. More
by kmadison714
October 19, 2016
Outstanding customer Service I give South Out Dodge a 5 star rating because the whole staff was very welcoming & friendly. My sales woman helped me narrow down my search & help me I give South Out Dodge a 5 star rating because the whole staff was very welcoming & friendly. My sales woman helped me narrow down my search & help me find the right vehicle for me. More
by Shon150
Employees Worked With
October 16, 2016
Hassle Free I had a great experience with both Robert (salesman) and Ryan (Finance Mgr). They explained everything and made me feel very comfortable. It was hassl I had a great experience with both Robert (salesman) and Ryan (Finance Mgr). They explained everything and made me feel very comfortable. It was hassle free and I am very happy with my purchase! More
by beth2016
