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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,792 Reviews

5,792 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 30, 2025

Service is awesome but I did not get a car wash this time. Perhaps due to the cold weather? Mark was professional and cordial. Thank you Mark! More

by Prwms1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 30, 2025

Customers are treated with respect, kindness and care. You always have the feeling that your car is being well taken care of and you feel safe driving after your visit. More

by MNRDAIBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Very nice people to deal with probably deal with them again Very friendly very understanding More

by sandyrorrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Melissa is amazing. Breath of fresh air when dealing with stressful situation. Appreciate her and my mechanic honesty. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Every time I go to the dealership I am greeted with respect and honesty. They always meet or exceed my expectations with the service More

by jforbes836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

It was unfortunate to find out that I only get the free oil changes I was sold when purchasing my vehicle, if I purchase every service recommended by the dealership. I can change a cabin air filter myself More

by nsalhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

It was all very amazing fast and friendly. The staff is awesome and the service was excellent More

by Dnnroop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaden Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Always friendly staff and service staff are great to deal with. I have bought 5 cars here and had them serviced at Southern Team. I highly recommend them More

by bnlutjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 30, 2025

Out standing service. Worked me in with tire loosing air. Trouble with TPI varing on my tires. Put o a new tire due to a nail and fixed valce steam on front left as well More

by VSHUNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 30, 2025

Always get great service and cars are always ready when promised. Appreciate Mark's scheduling the next appointment for me! More

by NOTSOGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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