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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,345 Reviews

5,345 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 07, 2024

My visit this time was so much better than in the past. Thank you for finally getting more organized. More

by SHTCAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Haven’t had much issues with them we are in and out without for service we bought our car with no problem love it best decision buying a vehicle More

by kennycyrus7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Lewis
October 07, 2024

It took my car in right when I got there and didn't take any time to change the oil and inspect it. More

by J337MORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

Very professional and knowledgeable staff. The service on my vehicle was completed in a timely manner. More

by GUITARMAN2572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

I appreciate all the help from you all . Very helpful to our family with our vehicle. Excellent service, thank you. More

by DFSOLORZANO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Melissa & Sam are always great, on my 2nd Subaru they always treat me like family. I bought my '24 Outback Limited at Shelor, haven't been in awhile and was welcomed warmly as always. I love the servi More

by roanokevalleyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Got an appointment within a reasonable amount of time. Car was taken in at appointment time. More

by SHJ115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

The customer service is poor and the dealership is always understaffed. Employees tell me every time I visit that they are sorry about the wait time but they are short staffed. On the last service visit I sw More

by BLUEMOON4GS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Everyone is very friendly. It’s a comfortable place to wait for my car to be worked on. More

by leighann1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

We have purchased several vehicles from this dealership. One of the reasons we come back is due to the service departments. We have purchased a Subaru, Nissan and Hyundai. More

by BARBOUR5770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Lewis
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