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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,583 Reviews

5,583 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 04, 2024

My first service appointment went very smoothly. My Subaru was in and out in an hour. The employees are friendly and efficient and the waiting area is clean and comfortable. I’ll be back! More

by JLHAMILTONVA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim White
September 04, 2024

I had a hard time finding it because my GPS took me to the wrong building, but once I got there, everyone was very helpful and kind. However, they told me they’d leave my car unlocked and leave the keys i More

by kvhopper2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Great customer service! Beautiful dealership and my car was ready in a decent amount of time. More

by BRANDI.BRITTON85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Lewis
September 03, 2024

I would have given 5 stars but my repair that was supposed to be done in three days, took seven days, and it was just a rear bumper replacement. The folks were nice though and the finished product lo More

by FISHFORCE1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Mason
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

I was able to find just the Subaru I wanted. The Sales Representative Holly Moses did a great job working with me and getting me a great deal on the Crosstrek that had everything I was looking f More

by twomelvins
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Good and nice service , I am changing oil and I did state inspection , many times I never had any problem. More

by ZDRAVKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

your service was great. the price for oil changes is better than most places that only do oil changes the wait time was also not bad More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the service persons name
September 02, 2024

Lovely and inviting new dealership location,but the nicest feature is Danielle Starkey, the best repair/service representative I have worked with over the years. More

by SANDYGOULD517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

I have been dealing with Mark Baker for years, since getting my Subaru. He is always super pleasant, helpful and very professional. He calls me when my car needs extra work done and always calls me wh More

by GABRIELAGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

The staff was extremely welcoming and listened to all I had to say concerning my car. Overall great experience because good customer service means a lot to me More

by kamika young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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