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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,583 Reviews

5,583 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 30, 2024

We're not promptly greeted either dropping off or picking up. Took over an hour and a half for a scheduled inspection. We finally looked out and saw car sitting there ready. More

by timpow102
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Munsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody
August 30, 2024

Well run service department. My appointment time was respected and work completed to my satisfaction. More

by BRANDONPAULING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Luke Johnson did a great job explaining everything about the car, answering my questions and setting up to get the spare keys. More

by aureo.chiaradia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

I brought my car in early. They called to confirm what I wanted done. Called to tell me what they found and called when the car was finished. Excellent Service. More

by 73MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

He was friendly and very informative when answering my questions. And the girl working there is super nice and friendly too. More

by SHANNONDALTON190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Very thoughtful and explained everything in detail. Great waiting room environment . Very quick delivery and even washemy car👍 More

by ROYECOINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody
August 29, 2024

Melissa is a fabulous employee - She is the reason I continue to return to Southern Team for service. More

by LIBBALEMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Everything came together in the end, but things didn't start well and we had to advocate for the sale ourselves at multiple points of the process. Initially the sales representative was actively discourag More

by caits.fitzpatrick
Recommend Dealer
No
Employees Worked With
David Nicely
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Kelley
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

The building was very nice. The staff was very friendly. The work was done ina timely fashion More

by SEXTON.DEAN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

The service has been fantastic and the entire staff has been very friendly and professional. As far as customer service goes, you guys are knocking it out of the ballpark. Congratulations, job well done. More

by dennisleftwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Nissan service, definitely 5 stars
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