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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,307 Reviews

5,307 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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April 08, 2023

Needed my 25000 service and it went well. I waited. Did not wait too long, price was as quoted. More

by SBLF1432
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 08, 2023

Pleasant and very helpful. Offers professional information for service at a later date. They need extra help like everywhere. More

by BILLIEHWEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to see you back with us again!

April 08, 2023

Always courteous. Always professional go above and beyond to provide great customer service. Friendly employees More

by FRIDLEYJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 08, 2023

Visited only for recall. Looked at new veh. prices to high also dealership cost of $799 to expensive. did not purchase. will check with other dealers and looking as befor for More

by RONBOSTIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

Apr 11, 2023 -

RONBOSTIC responded

You did not respond to my concerns, interest rates, or processing feesm

April 07, 2023

I have bought two Volkswagen 2011 & 2012 Jetta Diesel in the past and 2022 Subaru CrossTrek, Steve Waskey was the sales person that help me with my purchase of the CrossTrek and now the purchase of my 2023 More

by orion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Reynolds, Steve Waskey, Mike Adams (Subaru)
Apr 07, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Apr 08, 2023 -

orion responded

I would like to also let you know that I received a couple call from Antony Reynolds returning my call asking if I had any questions about my new Outback and if there is any thing he could do to help me with the Outback. At that time I found out he was calling me on his day off from home. I'm amazed and impress that one of your salesman would take the time to return my call even on his day off. In all my years of buying a new or used car to have someone take the time on his one time to make sure I on a call back to answer in a timely fashion. Good to know that a salesperson from SouthernTeam is willing to go out of his way to make shore his customer is satisfied with the service. I've just made an appointment with a follow up to go over any question to go over how the car the difference features work and what they do.

April 07, 2023

Had great help when buying my Forester, received lots of good information and guidance at each step of the process. More

by dryanhoward
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 06, 2023

We were immediately greeted. Salesman and loan officer were very nice and helpful. Along with the entire staff. Every was very pleasant More

by Pa-jones
Recommend Dealer
Yes
Employees Worked With
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 06, 2023

Great people. Value customers. Uncommon now days. Have been a lawyer customer for 25 years. More

by KAREEMZAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Sherry
Apr 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to have you back with us again!

April 06, 2023

Excellent, prompt service. Very friendly staff. I always feel free to ask questions. I highly recommend this dealer to my friends. More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback!

April 06, 2023

Very helpful, knowledgeable, and friendly staff. Arrived early for check in and the service was performed within the time I was told and the estimate was accurate. More

by mickey_wanzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Allen, The receptionist.
Apr 07, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Great to hear from you again so soon!

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