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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,301 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,301 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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March 30, 2023
Tyler has no customer service skills whatsoever. The service team took two days which was 2 days i was without a car because the warranty i got through southern team is crap and would not cover the The service team took two days which was 2 days i was without a car because the warranty i got through southern team is crap and would not cover the rental. Not only was nothing done and i still had to pay the 199 diagnostic, they tried to double charge me . More
by JASMINEGRAY703
Verified CustomerEmployees Worked With
Tyler
March 30, 2023
Very long check out process. Car was ready but they were too busy to call me Car was ready but they were too busy to call me More
by BABABALL1420
Employees Worked With
March 30, 2023
The service manager Troy Brickner was professional and courteous. My car was serviced quickly and they had me ready to go. Thank you courteous. My car was serviced quickly and they had me ready to go. Thank you More
by trips2love
Employees Worked With
March 30, 2023
Been coming here for service on my 2005 Nissan XTERRA since Nov 2005. As to Date Service has been Awesome. Everyone that I come in contact with are friendly and professional. I would like to thank Southe since Nov 2005. As to Date Service has been Awesome. Everyone that I come in contact with are friendly and professional. I would like to thank Southern Team Automall for the free inspections and Multi-Point Inspection. More
by edwardcole228
Employees Worked With
March 30, 2023
As always the atmosphere was pleasant, representative courteous all a pleasant experience. As always and have referred 1st Team to a relative. courteous all a pleasant experience. As always and have referred 1st Team to a relative. More
by HAPPYDAY19562000
Employees Worked With
March 29, 2023
Had an amazing experience as always. I really appreciate the effort to get my car back. She is looking so nice. I really appreciate the effort to get my car back. She is looking so nice. More
by TWANE81
Employees Worked With
Other Employees :
Austin Sherry
March 29, 2023
They are friendly and professional and prompt. They take the time to explain all aspects of the visit. They take the time to explain all aspects of the visit. More
by KDFOGUS
March 29, 2023
After years of 5 star experiences at this dealership during the First Team years I am saddened to report that my experiences under current management have ranged from poor to fair. My problems with the during the First Team years I am saddened to report that my experiences under current management have ranged from poor to fair. My problems with the service center first occurred in March 2022 and occurred again on my visits in February and March of this year. I don't think I can adequately explain the full details of my recent experiences in this format however I would be glad to disclose the background and history of my concerns in a telephone conversation if you care to call me. More
by NEWMANMOUNTAIN
Employees Worked With
March 29, 2023
Awesome service and get things fixed the right way and customer service is really good customer service is really good More
by edselconner
Employees Worked With
March 28, 2023
I waited for my car to get an oil change and it took about 1 1/2 hours. The fluids in my car were not checked which I thought was part of the oil change. about 1 1/2 hours. The fluids in my car were not checked which I thought was part of the oil change. More
by ROSALIENICHOLS1
Employees Worked With
Unsure
