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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,259 Reviews

5,259 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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February 17, 2023

Dustin Clark has sold us 2 vehicles & a pleasure to work with and he has a great personality and very knowledgeable. He always responds promptly to our calls and text messages. We appreciate everything he’s More

by kristencriner
Recommend Dealer
Yes
Employees Worked With
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 16, 2023

I love having my Rouge serviced there, the personnel are so courteous and considerate and always work with my schedule. More

by JSAMANTHAWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor McBride
Feb 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 15, 2023

its just been a wonderful experience every single person in the collision center has been nothing but helpful during my whole ordeal i was going through of my car having to be repaired and i would suggest y More

by William Ell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru), Taylor McBride, Grayson Wade
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 15, 2023

Nice environment. Front desk staff are very pleasant and helpful. Overall good service and experience More

by clearpatsy
Recommend Dealer
Yes
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 15, 2023

Everything was done well. Have had no problems with service or with vehicle. Had day before travelled during rain and car desperately needed to be washed; it was returned ver More

by CRHNTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 15, 2023

No waiting in and out like it. Appreciate the hot chocolate I hope that they really looked at my car it only took 30 minutes and I was out of there everything was fine More

by canray2.cr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel sales person
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 15, 2023

I asked device to look at an electrical problem ( heated seats and some other items were not working ) and the front headlight was broken when my wife hit a deer They replaced a $2 fuse and charged me 2 More

by SMBTRE
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t know
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

More information in relation to this post would drastically increase the chances of our team getting in touch with you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 15, 2023

I was pleasantly surprised at the responsiveness to what was a severe issue associated with a 2020 Subaru Ascent transmission. Melissa was empathetic and understanding. She provided timely updates to the More

by REGINALD.SNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 14, 2023

Always pleasant and quick for service. Can usually get an appointment on Saturday. I love their coffee machine. I don't know who I dealt with in service department? More

by kfoxcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Adams (Subaru), Taylor McBride, Grayson Wade
Feb 14, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 14, 2023

In and out in a reasonable time with reasonable rates can't ask for more these days. Thanks guys I appreciate it More

by Riverviewpropertiesva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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