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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,599 Reviews

5,599 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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January 30, 2025

Every time I go to the dealership I am greeted with respect and honesty. They always meet or exceed my expectations with the service More

by jforbes836
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

It was unfortunate to find out that I only get the free oil changes I was sold when purchasing my vehicle, if I purchase every service recommended by the dealership. I can change a cabin air filter myself More

by nsalhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Out standing service. Worked me in with tire loosing air. Trouble with TPI varing on my tires. Put o a new tire due to a nail and fixed valce steam on front left as well More

by VSHUNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 29, 2025

Great helpful service friendly knowledgeable also able to use coupon to keep within my budget More

by Poverstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 28, 2025

Very easy process. Only spent a couple hours there on two trips. One to learn about the vehicle and the second to lease the vehicle. More

by TRIPPEE1
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melinda
January 28, 2025

I have always had good experiences with the work I have had done and excellent customer service. More

by DIANNA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Best service in the valley. The transparency is the way that this dealership is based on. More

by DASTANCA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

I’ve had my ‘22 Hyunda Tucson in for fuel injector engine failure 3 times in 2 years. They only do a “bandaid” short term fix. Don’t feel safe driving this car. More

by tom.glaviano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

I am very pleased with how clean my car is after the service. And how quickly the service was performed. Thank you More

by golfloco2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The service rep, Melissa, at the desk was excellent. Very friendly and helpful answering multiple questions. Clean waiting room. More

by DANIELGRAY01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
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