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Spirit Automotive Chrysler Dodge Jeep

Lubbock, TX

Overview
Employees
Reviews
4.4
356 Reviews
If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.
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4611 Ave Q

Lubbock, TX

79412

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Showing 356 reviews

January 19, 2024

Best dealership I ever made business with and the service is outstanding I strongly recommend this dealership to anyone that has been turned down else where. More

by alonzojordan21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
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January 17, 2024

Hard to justify Diagnostic $160 charge to fix a leaking thermostat Reconsider tha charge ok? More

by Howamcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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January 11, 2024

Very helpful and everyone I worked with was very nice. We did most of the dealing on the phone. So that was nice. More

by Danlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaydon Prado and Tanner Britten
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December 14, 2023

Thank you Fernando we love our new car! ! Went smoother than we thought were very satisfied thank you for helping us out More

by jeanettesierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
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December 05, 2023

We had such a great experience buying our Ram. Jerry went above and beyond to help us and we were so grateful for him. He’s top notch and made it such an easy buying experience! Will buy from him More

by AMiller2310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
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November 24, 2023

Called over the phone to make an appointment for oil change. They told me the price was 90+ tax. Made the appointment and once it was time to pay they charged me almost $140. I told them I was told 90+ More

by Diego Arredondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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November 17, 2023

My experience was amazing always recommend Erick at Spirit can’t wait to get my car More

by Tinisha88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Porras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Stalcup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lamonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 14, 2023

They always go above and beyond, their commitment to excellence is outstanding. Service department is knowledgeable, courteous and friendly. More

by jrvntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonny and Andrew
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October 10, 2023

Great customer service and experienced/nice staff. Very happy to have done business with them! More

by A A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre Fillmore
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Oct 10, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

Thank you so much for the review on your experience!

September 30, 2023

I paid $650 for something that should have been checked and fixed before they sold me my car. More

by 11kh86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irvin Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Spirit Automotive Chrysler Dodge Jeep responded

We regret to hear that you are displeased with your recent experience with us. Please reach out to us and ask for management to address these concerns.

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