Subaru of Gwinnett

Always great service! Everyone is polite and friendly. I love that I got my car at Gwinnett Subaru :) Everyone is polite and friendly. I love that I got my car at Gwinnett Subaru :) More

We came back to Subaru Gwinnett because of the service. Service again, is great and when we need another car we will return. Both JB's are/were great! Service again, is great and when we need another car we will return. Both JB's are/were great! More

Our family loves Suburu and the team at Gwinnett is the best! Thank you all best! Thank you all More

It was top notch from the salesman to the finance person. Went over and above to washing and helping me return my rental to getting me financed Went over and above to washing and helping me return my rental to getting me financed More

There was a lot of upselling on items and services I did not need. I only went in for an oil change and tire rotation. Didn't even get the tire rotation. My brake fluid was changed, pvc valve changed, wa not need. I only went in for an oil change and tire rotation. Didn't even get the tire rotation. My brake fluid was changed, pvc valve changed, was told I needed a battery. I did not need a battery. Was told was tire on the right side had two wheel studs seized therefore rotation couldn't be done. They tried to charge me over $1200. I said no to most of the service and still paid over $400. I will not go back to subaru of Gwinnett. More

I was impressed with the dealership and its staff from start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. start to finish - Jody Vaughn was professional and responsive, and everyone else provided top-notch support as well. More

Subaru makes an excellent car. The sales Lady was very knowledgably and I rate her the best. Finance Department tried to pull a double taxation fraud on my lease and Tim in Finance The sales Lady was very knowledgably and I rate her the best. Finance Department tried to pull a double taxation fraud on my lease and Tim in Finance was too aggressive in his desire for me to sign the fraudulent lease. He yelled at me and left his chair leaning over me screaming that "you have to pay sales tax", even though it was already included in the quote. His yelling at me and his physical approach to my wired together chest scared me. I am 70 years old. The entire dealership is glass walls, so if I return to the dealership, Tim will see me, but I got so scared I forget what he looks like. The dealership refuses to give me his name and address so I can let my family know. Subaru sells too good a car to have a dealership like this. The finance man was so polished in his fraud and had it pre loaded in his computer. He was so skilled, I believe he does this all the time. And, I believe, there is no way he would have committed this fraud if his boss and the general manager did not approve of his tactics. If I were Subaru Corporation, I would drop this dealership and not allow them to make people think bad about Subaru. If I were to buy a Subaru, I would go to another dealership. More

These guys are great! Frankie and Susan made car buying completely painless and we love our Crosstrek!! Frankie and Susan made car buying completely painless and we love our Crosstrek!! More

I was totally impressed with the dealership from the moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me f moment I walked in. Everyone was professional and friendly - and no pressure was applied. Caleb was a wonderful salesperson and he stayed with me from start to finish. He was very patient with me! It was my first car purchase by myself. I couldn't be happier. More

I had a pleasant experience while purchasing a car. Mr. Mercardate was easy to work with. Mr. Mercardate was easy to work with. More