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Subaru of Gwinnett

Duluth, GA

4.6
5,225 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,225 reviews

August 01, 2023

My purchase experience was easy and smooth. No dealer markup or hidden fee. I'll purchase next vehicle from them again! More

by MAMIUSA88
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Ho
Sep 28, 2023 -

Subaru of Gwinnett responded

Mamiusa88, your satisfaction is our top priority. We're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2023

Adam was gracious, communicated well, highly knowledgeable, and patient. Highly recommend, I’d come back again. More

by CV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Anderson
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

July 31, 2023

John was the best Subaru employee I've experienced. He was friendly, courteous, efficient and trustworthy. He listened well and explained everything in an understandable manner. I really enjoyed how I More

by LAURIE125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Thurston, John Anderson
Sep 28, 2023 -

Subaru of Gwinnett responded

Laurie125, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2023

great dealership - great salesman - great finance deal great experience. Will recommend to friends and family More

by JAMES2292
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Sep 28, 2023 -

Subaru of Gwinnett responded

James2292, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2023

Always a great experience. This time, in addition to my regular maintenance work, I had requested my service person to have someone look at some damage on my left quarter pane More

by RGROSSCUP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Subaru of Gwinnett responded

Thank you for your review. We apologize for the delay on a call back, I reached out to our service department, and you should be receiving a call. Call backs are very important, and we will do a better job next time. Thank you again for service business and we will see you in 6000 or 6 months, until then drive safe!

July 31, 2023

Great experience on the purchase of our new vehicle. Mathew was very helpful and great communicator More

by WLS41968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Anderson
Sep 28, 2023 -

Subaru of Gwinnett responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

July 30, 2023

Helpful team. Responsive and knows what they are doing. Love bringing my WRX STI here for maintenance. More

by ELISMIGUELSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 30, 2023

We never dealt with Lance Willhite. The Sales process still needs work.. too rushed with surprises such as the extended warranty presentation. We felt like we were put on the spot to de More

by ALLARDB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim WIllis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston, Chad Anderson
Sep 28, 2023 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Michael Gallardo at mgallardo@subaruofgwinnett.com and we will do our best to make this better.

July 29, 2023

I called 20 minutes before I arrived and they were able to take my vehicle in for an oil change. Mr. Flores was very courteous and accommodating and said that it would take about an hour and he was correct More

by KARLENE.GENTLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Flores
Sep 28, 2023 -

Subaru of Gwinnett responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

July 28, 2023

Great dealer! From the initial contact to closing the deal we have all set in one day. The sales person wasn't pushy and gave me a fair price on the trade-in of my More

by KOIKE.RAFAEL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
Jul 29, 2023 -

Subaru of Gwinnett responded

Thank you for you review a your business! Happy that all went great an we look forward to servicing your while when that times rolls around. Thank you for your recommendation!

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