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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,124 Reviews
Today: 8:00 AM - 5:00 PM Closed Now
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3,124 Reviews of Subaru of Gwinnett - Service Center

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March 09, 2024

This dealership is excellent. The people are knowledgeable and friendly. They explain everything they have done. Best experience I’ve ever had with any of the cars I’ve owned. More

by TLHG55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

Adam was so helpful during our car search. We love our new Subaru and highly recommend this dealership! More

by RACHAELGOLD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Good service no issues a a a a a a a a a a 15 words More

by NORM.NICHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
March 05, 2024

Always great service with John. He remembers all the details. I don't have to remind him about anything More

by STEVENEMANUEL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Anderson
March 03, 2024

I appreciate the professionalism of the staff and the full service aspect of this dealership. I had asked for an alignment in addition to my oil change and they forgot to do this. Issa had them do this More

by KINTAFLOR
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Always great service! Fast, friendly, excellent workmanship and peace of mind when you drive off that the service was done with quality and care. More

by HOLLYQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Armour
March 03, 2024

I’ve been to 3’other Subaru dealers in the area and SoG, to me, has outshined them all. Courteous, no pressure and up front dealership. I’ve bought two cars from here and never felt bad after leaving More

by KILTEDREDNECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Purchase experience was positive. . Service department needs better communication skills. There were a few problems communicating with some service representatives. . More

by CHARL.SOSEBEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Vaughn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim WIllis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence , Jill Thurston, John Anderson, Hailey Armour
March 02, 2024

Issa is the best service coordinator that I have had the pleasure of working with. His kindness, honesty, as well as outstanding professionalism goes well beyond what’s expected. He is sincerely concerned w More

by GAHOGENS
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Only complaint, and I spoke with Service Manager about this, is that all of the "driver assist" was still turned on when I received my courtesy car. I am of the age where when I learned to drive, the driv More

by RHOHO2002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
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