Subaru of Gwinnett - Service Center
Duluth, GA
3,124 Reviews of Subaru of Gwinnett - Service Center
This dealership is excellent. The people are knowledgeable and friendly. They explain everything they have done. Best experience I’ve ever had with any of the cars I’ve owned. The people are knowledgeable and friendly. They explain everything they have done. Best experience I’ve ever had with any of the cars I’ve owned. More
Adam was so helpful during our car search. We love our new Subaru and highly recommend this dealership! We love our new Subaru and highly recommend this dealership! More
I appreciate the professionalism of the staff and the full service aspect of this dealership. I had asked for an alignment in addition to my oil change and they forgot to do this. Issa had them do this full service aspect of this dealership. I had asked for an alignment in addition to my oil change and they forgot to do this. Issa had them do this right away and I waited an additional 30 minutes. More
Always great service! Fast, friendly, excellent workmanship and peace of mind when you drive off that the service was done with quality and care. Fast, friendly, excellent workmanship and peace of mind when you drive off that the service was done with quality and care. More
I’ve been to 3’other Subaru dealers in the area and SoG, to me, has outshined them all. Courteous, no pressure and up front dealership. I’ve bought two cars from here and never felt bad after leaving to me, has outshined them all. Courteous, no pressure and up front dealership. I’ve bought two cars from here and never felt bad after leaving. Their service center stays busy and they’ve always done good work. I may even purchase my 3rd car from Subaru of Gwinnett. More
Purchase experience was positive. . Service department needs better communication skills. There were a few problems communicating with some service representatives. . . Service department needs better communication skills. There were a few problems communicating with some service representatives. . More
Issa is the best service coordinator that I have had the pleasure of working with. His kindness, honesty, as well as outstanding professionalism goes well beyond what’s expected. He is sincerely concerned w pleasure of working with. His kindness, honesty, as well as outstanding professionalism goes well beyond what’s expected. He is sincerely concerned with his customers ensuring the best service that can be provided. I actually looked forward to getting my car serviced because I know Issa will take great care of me and my vehicle. More
Only complaint, and I spoke with Service Manager about this, is that all of the "driver assist" was still turned on when I received my courtesy car. I am of the age where when I learned to drive, the driv this, is that all of the "driver assist" was still turned on when I received my courtesy car. I am of the age where when I learned to drive, the driver controlled the car. I read the road, take the smoothest route and miss depressions and holes in the road, anticipate curves and slow downs, and take them so as not to have to use my brakes. I also use the cruise often and the cruise tech has taken a BIG step backwards since 2015. I was exhausted by the time I figured out how to turn all that "assist" garbage off and could stop fighting the computer controlled steering. All "driver assist" should be OFF when a courtesy car is picked up and the driver can then choose what, if anything, they want to use. That is my only complaint. Some drivers enjoy driving, and are good at it. Don't take our joy by making us fight the car. More