Subaru of Jacksonville

This is our second Ascent from this dealership and we’ve been very pleased with both the vehicle and the service! been very pleased with both the vehicle and the service! More

Subaru of Jacksonville has exceeded my expectations z. From the ease of buying my new Subaru two years ago to the outstanding Service department that has always treated me professionally and exceeded my e From the ease of buying my new Subaru two years ago to the outstanding Service department that has always treated me professionally and exceeded my expectations on several occasions. From routine maintenance to the installation of a hitch receiver to an unexpected warranty issue, my service advisor Mike has given honest time frames for completing the work and makes sure the service is done properly. I can honestly say that this is the best service department that I have ever gone to. More

I recently traded in my 2022 Subaru Crosstrek — a car I absolutely loved — for a 2025 WRX, and the difference is huge in the best way. I actually walked into the dealership and accidentally went to the use absolutely loved — for a 2025 WRX, and the difference is huge in the best way. I actually walked into the dealership and accidentally went to the used car department first, but the gentleman there was so kind. He personally walked me over and introduced me to Devin in new car sales, and that small gesture set the tone for the whole experience. Devin was amazing to work with — genuine, patient, and really listened to what I wanted. But honestly… the moment I got behind the wheel of the WRX, I knew I wanted it. I’ll admit, when it came time to sign the paperwork, I started sweating and second-guessing myself because my payments were going up. Devin stayed reassuring and never pushy, walking me through everything until I felt completely comfortable. And once it was all said and done, I was so happy I went through with it. Trading my Crosstrek for the WRX was a major upgrade, and I left the dealership absolutely in love with my new car. I’ll never own anything other than a Subaru, and this experience just reaffirmed that. If you’re looking for someone who truly cares about getting you into the right car, go see Devin — you won’t regret it! More

We drive an extra 20 minutes out of the way when there is another dealership right near our house because of the service department at this dealership. Mike Needham has made a great impact on that decision. another dealership right near our house because of the service department at this dealership. Mike Needham has made a great impact on that decision. We value the great customer service and attention to detail more than the convenience of a short trip. We know our car is taken care of, we’re always driving something safe, and that we’ll get a longtime out of our cars. Thank you Mike! We are loyal customers thanks to you. More

Thank you for all your kind words and helping us get the car fixed as much car fixed as much More

The service and care given by Mike Needham and the entire service team is more than we could ask for. We will be loyal Subaru customers for life due to the way we’re treated and the way things are handled. service team is more than we could ask for. We will be loyal Subaru customers for life due to the way we’re treated and the way things are handled. More

I brought my 4 day old (used-CPO) Outback that I got from another dealer 200 miles away. The service writer was fantastic! He was thoughtful , empathetic, and truly wanted to help me. He got the work done an another dealer 200 miles away. The service writer was fantastic! He was thoughtful , empathetic, and truly wanted to help me. He got the work done and took the original selling dealer’s number to work it out. More

The team at Subaru of Jacksonville is by far the best team I have encountered in my Subaru purchasing experience. My last Salesman has been the best. Jerry Johnson called me while I was Golfing and was a team I have encountered in my Subaru purchasing experience. My last Salesman has been the best. Jerry Johnson called me while I was Golfing and was able to convince me to come in and purchase a new vehicle. I was not even in the market for a new car, I was driving a 2022 Crosstrek, I loved it, and now I love my 2025 Crosstrek. Thank you Subaru of Jacksonville. More

This is my fourth time purchasing a Subaru from Jerry, and once again he exceeded every expectation. Jerry is the kind of salesperson you hope to find but rarely do—genuine, attentive, knowledgeable, and and once again he exceeded every expectation. Jerry is the kind of salesperson you hope to find but rarely do—genuine, attentive, knowledgeable, and completely committed to making the experience smooth and stress-free. From the moment I walked in, Jerry treated me like a valued customer, not just another sale. He remembered what mattered to me from my previous purchase and guided me toward the perfect fit with patience and honesty. His communication was outstanding, his explanations were clear, and his care for the customer is simply unmatched. What truly sets Jerry apart is his consistency. It’s one thing to have a great experience once, but it’s another to return years later and receive the same integrity, kindness, and professionalism all over again. That’s why I’ll keep coming back—and why I recommend him wholeheartedly to anyone considering a Subaru. Thank you, Jerry, for making this repeat purchase even better than the first! More

I trust that everyone at SoJAX will treat me with fairness and respect. From the minute I was greeted by Devin Fuchs I knew I was in good hands. He went the extra mile to make sure that I got the bes fairness and respect. From the minute I was greeted by Devin Fuchs I knew I was in good hands. He went the extra mile to make sure that I got the best deal. I enjoyed his enthusiasm as I am that kind of person too. More