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Subaru of Jacksonville
Jacksonville, FL
9,415 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,415 reviews
November 06, 2021
In the middle of a rain storm my 2017 Outback warning light indicated that I had low tire pressure. I was near my dealer, Subaru of Jacksonville, so I called them and they told me to come right in. Upo light indicated that I had low tire pressure. I was near my dealer, Subaru of Jacksonville, so I called them and they told me to come right in. Upon arriving I was immediately greeted by Tommy who took excellent care of me. In a matter of minutes I had my vehicle back with the correct pressure on all 4 tires. Couldn’t believe how quickly I was in and out. More
by FA
November 05, 2021
Amazing. Leased a 2022 outback - entire deal done by phone. Car is everything they said it was. Sales manager and sales rep were beyond our expectations. Kimberly was incredible - spent over an hour goi phone. Car is everything they said it was. Sales manager and sales rep were beyond our expectations. Kimberly was incredible - spent over an hour going through the entire car and all the features. Phil was also incredible getting me the deal I wanted and ever the color. I will be a customer for life. More
by Poohbear
November 05, 2021
Mike Needham is the best. Always straightforward and goes above and beyond to satisfy the customers! above and beyond to satisfy the customers! More
by nrnelson17
Employees Worked With
November 04, 2021
Great service department, everyone was friendly and service was fast and thorough. Mike Needham was courteous and professional. service was fast and thorough. Mike Needham was courteous and professional. More
by kkasaras
November 04, 2021
Good service. Very straight forward and honest. Highly recommend and had a great time working with Ray Powdrell. He helped me find the perfect car for a great price. Would come back again for another ca recommend and had a great time working with Ray Powdrell. He helped me find the perfect car for a great price. Would come back again for another car if I could. More
by ethan88
November 04, 2021
My first Subaru and the best customer service experience at any car dealership ever! Manager Ken Chauncy, Salesperson Kyle Shifflett and Finance Department's AJ Miller made an outstanding team! at any car dealership ever! Manager Ken Chauncy, Salesperson Kyle Shifflett and Finance Department's AJ Miller made an outstanding team! compared to other car dealerships. I'm a loyal Subaru fan now. More
by swmccabe
Employees Worked With
Other Employees :
Dealership Manager Ken (?) - was honest and overall very good at his job., Kyle Shifflett
November 02, 2021
We just went to look, a few hours later we drove our new Subaru home. We took our three dogs, and they were welcomed with open arms. Three dachshunds, myself, hubby and Nando all took a test drive. I was im Subaru home. We took our three dogs, and they were welcomed with open arms. Three dachshunds, myself, hubby and Nando all took a test drive. I was immediately impressed (I've driven a Camaro for years) More
by Doxie Mom
November 02, 2021
Good service. Straight forward. Highly recommend this dealership. Service advisors are very knowledgeable and respectful. dealership. Service advisors are very knowledgeable and respectful. More
by Dolores
November 01, 2021
John V is good at his job and is professional. Very knowledgeable at selling cars. I would recommend him. I would come check out the cars one day. knowledgeable at selling cars. I would recommend him. I would come check out the cars one day. More
by Anhazlip
Employees Worked With
November 01, 2021
Unprecedented times in the industry and this dealership was up to the task. Saw my 2022 Outback XT on their website as "available". Visited Jerry Johnson to confirm the details. Got an acceptable offer on was up to the task. Saw my 2022 Outback XT on their website as "available". Visited Jerry Johnson to confirm the details. Got an acceptable offer on my Infinity QX50 trade in and the car arrived on the VERY day anticipated almost four weeks earlier. Now home my wife wants the new Outback and she's "willing" to let me drive her 2015 Forester which we purchased from Jerry new in 2014. Negotiations are ongoing! More
by Gabby-520726
