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Subaru of Jacksonville
Jacksonville, FL
9,429 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,429 reviews
January 20, 2020
I had the best car-buying experience of my life at Subaru of Jacksonville with Juan Hernandez. He listened to me and patiently answered all my questions. Even though I didn’t buy the vehicle until the secon of Jacksonville with Juan Hernandez. He listened to me and patiently answered all my questions. Even though I didn’t buy the vehicle until the second time I visited the dealership he was never pushy or impatient. I was overwhelmed by the level of customer service I received. He even synced my phone to the car and made sure I had the driver’s seat and my mirrors perfectly adjusted for a comfortable and safe trip home. I can not recommend this dealership and Juan highly enough. When they say, “Welcome to the family,” they really mean it. More
by annamg
January 17, 2020
Battery died and was replaced. Battery quit and had to be jumped off. Gabe and Mike M. checked it out and found even though it tested fine and operational, there was a problem with Battery quit and had to be jumped off. Gabe and Mike M. checked it out and found even though it tested fine and operational, there was a problem with it. They checked everything and replaced the battery at no charge because of its problems. This was not the first time we had problems with it and we were extremely pleased with their response. More
by huge gator
January 17, 2020
Professional staff, knowledgeable, polite, thorough, accommodating, transparent, patient, attentive, genuinely friendly. Mark Minter is an excellent salesman! Mark made sure that the car I chose was th accommodating, transparent, patient, attentive, genuinely friendly. Mark Minter is an excellent salesman! Mark made sure that the car I chose was the one I loved. Thank you Mark! I am a first time Subaru owner and I love my 2020 Forester Sport and all of the amazing safety systems that are in place. My experience with the Finance dept was the smoothest paperwork process I’ve ever experienced when buying a car. Thank you Ryan! More
by blavin823
January 17, 2020
Exceptional Customer Service!!! My family's experience is a unique story of giving! Subaru went above and beyond to repair mechanical issues on my military son's WRX. This was not My family's experience is a unique story of giving! Subaru went above and beyond to repair mechanical issues on my military son's WRX. This was not an easy task that required a lot of coordination! Phil was the ultimate professional and the kindest of people staying in touch with my son and I every step of the way. I cannot say enough about Subaru, this dealership and Phil. Thank you, Thank you, Thank you!!!!! More
by lyndakoschak
Employees Worked With
January 17, 2020
Everyone is friendly and take the time to make sure I understand everything. The are considerate of my time and get me in and out understand everything. The are considerate of my time and get me in and out More
by donofriok3
January 17, 2020
Jerry was a great sales rep. As a previous Acura sales rep for another company, Jerry was the kind of rep that I wanted to work with. He answered all my questions and did not pre As a previous Acura sales rep for another company, Jerry was the kind of rep that I wanted to work with. He answered all my questions and did not pressure me into a decision. I visited the competition and came back to him. More
by marystewart
January 16, 2020
Always a pleasure! I have been a customer of Subaru of Jacksonville for almost 20 years. They have always been efficient and accommodating! I tried another dealer once I have been a customer of Subaru of Jacksonville for almost 20 years. They have always been efficient and accommodating! I tried another dealer once or twice - there is no comparison. I travel over 30 miles and pass at least one other Subaru dealer because these guys are the best. I wouldn't go anywhere else.....Thanks Phil, Jerry, Gabe, Mike M. and Mike B! More
by Lec0303
Employees Worked With
Other Employees :
Gabriel Mulkey
January 16, 2020
Excellent Customer service Took my car in for it's first 6 month service. Gabe, Mike M and Mike B kept me informed and I was out of there in just under an hour. Thanks for the g Took my car in for it's first 6 month service. Gabe, Mike M and Mike B kept me informed and I was out of there in just under an hour. Thanks for the great introduction to Subaru of Jacksonville service department. More
by Madison
January 15, 2020
Michael Cohran was a fantastic car salesmen. He definitely took care of my wife and I with a trade in and sale of two cars. Nothing but great things to say about Subaru and Subaru of Jacksonville. definitely took care of my wife and I with a trade in and sale of two cars. Nothing but great things to say about Subaru and Subaru of Jacksonville. More
by mahorneybg
Employees Worked With
Michael Cohran
January 15, 2020
The whole experience was easy and quick. He was able to get me the price I wanted for a brand new car. He also got my husband a great deal. Two cars in one day and a very quick and easy. Great Job! get me the price I wanted for a brand new car. He also got my husband a great deal. Two cars in one day and a very quick and easy. Great Job! More
by Mahorneyjm
Employees Worked With
Michael Cohran
