Subaru of Jacksonville

Car purchase review for Jerry Johnson A few words for Jerry Johnson. He was AMAZING to work with. He really helped my wife and I purchase our first vehicle together. He gave his best effor A few words for Jerry Johnson. He was AMAZING to work with. He really helped my wife and I purchase our first vehicle together. He gave his best effort every step of the way and worked hard to get us our car. If you are looking to buy/trade/lease a car, he is your go to person. Thank you again Jerry for your help! More

Over the Top I came without an appt to get an oil change, a tire rotation, and a part for one of my fog lights. I used a digital coupon sent to me by this Subaru l I came without an appt to get an oil change, a tire rotation, and a part for one of my fog lights. I used a digital coupon sent to me by this Subaru location, covering the first two items, for $49.xx. The place was not busy; as usual, I was met right away at the drive up lane, this time by Max. I told him about my coupon, and he said he didn't need to see it. When I picked the car up, the paperwork showed $59.xx I showed Gabe in the Service Dept my emailed coupon. He was surprised about the amount and wasn't sure it was valid, though the date was good. He had to go check on it. After a relatively brief wait, he returned and processed the paperwork. I then went to the parts dept and bought the part I needed and grabbed one of the complimentary sodas to go (tell Salesman Ryan I got my diet Mountain Dew ;). When I got into the lot, I asked someone for help opening my soda (arthritic fingers). I thanked him and then proceeded to try and snap on the part (frame around the fog light) I had just bought. It was a little harder than I envisioned, starting with opening the box :). The same man who opened my soda for me came over and gladly inserted the part, though it was a little difficult for him too. He was so respectful and polite, and obviously very helpful to me. I did not realize until after that he was a Subaru employee! I told him I was a retired AF person and wasn't used to asking for help, and that his obvious willingness to give his time and help (while he was on his break I assume) to an advanced middle-aged woman was impressive and appreciated more than he could know. His name was Wyatt. Everyone I came into contact with that day was polite and nice, but Wyatt really stood out to me; he was so modest. Congratulations Subaru on finding such an employee! More

Gio gave us a great deal! Gio May be one of the newest members of the sales team, but he took care of me and my husband with a top notch level of professionalism! He found the Gio May be one of the newest members of the sales team, but he took care of me and my husband with a top notch level of professionalism! He found the car that we were looking for which exceeded our expectations. Together with his managers and service team, we drove away smiling in our new Subaru. Gio stayed with us from start to finish, keeping us informed every step of the way in the process. Please trust Gio and the team to deliver on their promises. Thank you! Beth & Bruce More

Excellent Service I experience excellent and friendly service by Dan, Gabe, and the rest of the Subaru of Jacksonville service team. I especially appreciated the free h I experience excellent and friendly service by Dan, Gabe, and the rest of the Subaru of Jacksonville service team. I especially appreciated the free hand wash. More

Great Dealership We had a great experience at Subaru of Jacksonville! We worked with Jerry.. He provided colored pencils to entertain our young kids. He was very kind We had a great experience at Subaru of Jacksonville! We worked with Jerry.. He provided colored pencils to entertain our young kids. He was very kind & patient with us. He was thorough to make sure we understood all the aspects of our new vehicle! More

Great service Always great service At Subaru. I get prompt service and the staff is professional and courteous. Will definitely continue buying from them and hav Always great service At Subaru. I get prompt service and the staff is professional and courteous. Will definitely continue buying from them and having them service my cars. More

Efficient Friendly Service Online appointment and phone interaction made scheduling my appointment really easy. Gabe welcomed me and went through all the services they would be Online appointment and phone interaction made scheduling my appointment really easy. Gabe welcomed me and went through all the services they would be doing to my vehicle. I made a request of Danny which he was happy to handle. The waiting room was comfortable and I helped myself to a cup of coffee while I waited. Before I knew it my vehicle was ready and had been thoroughly washed. I drove away a very happy customer and recommend this dealership for the purchase or service of a Subaru. More

Very good people to do business with. We were recently shopping for a car. We had visited another dealership and told them what we wanted. They did the usual, "for just this much more" g We were recently shopping for a car. We had visited another dealership and told them what we wanted. They did the usual, "for just this much more" game. It gets annoying when you tell them your price range and they just don't listen. We ended up at Subaru of Jacksonville just minutes before closing time. They not only didn't give us the run around on the prices but also were so nice to talk to and do business with. I highly recommend the. We personally dealt with Kimberly Schneid and she was very helpful. They also ended up staying much later than closing. Thank you! More

Vehicle purchase Superior customer service! Easy to do business with. Addressed all of my questions and concerns. Great inventory to choose from. Giovany Lopez is the Superior customer service! Easy to do business with. Addressed all of my questions and concerns. Great inventory to choose from. Giovany Lopez is the best! Amazing experience... More

Great buying experience I bought a 2019 Legacy a few days ago and had a wonderful experience. Sarah Burns was very helpful and had an answer to every question I had. Didn’t I bought a 2019 Legacy a few days ago and had a wonderful experience. Sarah Burns was very helpful and had an answer to every question I had. Didn’t feel pressured into anything and they made sure to give me the deal I needed. 10 out of 10 More