Subaru of Jacksonville

Service Dept is Awesome! Visited the Service Dept at Atlantic Subaru to have bumper cover replaced. The staff was quick ,professional and friendly. The waiting area was comfor Visited the Service Dept at Atlantic Subaru to have bumper cover replaced. The staff was quick ,professional and friendly. The waiting area was comfortable.. The job was done perfectly. More

Low-pressure, enjoyable buying experience Mark Minter in sales made my purchase of a certified pre-owned vehicle stress-free and enjoyable. He understands that car buying is a family process a Mark Minter in sales made my purchase of a certified pre-owned vehicle stress-free and enjoyable. He understands that car buying is a family process and took the time to make sure both me and my wife were on-board with our choice in vehicle before moving forward in the buying process. Buying a CPO vehicle was a great process. Every aspect of vehicle history and the certification inspection was thoroughly explained. The sales department is honest and will make sure you're satisfied with the vehicle and the price. Highly recommend Mark Minter and SOJAX. More

maintenance check Dan and Gabe were very friendly and helpful when I brought my Forrester in for a maintenance check. I didn't have to make an appointment and went thro Dan and Gabe were very friendly and helpful when I brought my Forrester in for a maintenance check. I didn't have to make an appointment and went through the express service lane. It was a pleasant experience in the lobby while waiting. Both gentlemen acted in a very professional manner. This is my first time owning a Subaru and I have not only enjoyed driving it but the positive experience when I bring it in for service. Thank you! More

Easy Afternoon Had a wonderful experience today working with Jerry Johnson at Subaru Jacksonville. We knew what we wanted and Jerry made sure we got it. We drove a Had a wonderful experience today working with Jerry Johnson at Subaru Jacksonville. We knew what we wanted and Jerry made sure we got it. We drove away in our beautiful 2019 Outback. Jerry could not have been more helpful. I would recommend him to anyone wanting a great experience buying a Subaru. He really had great knowledge of the Outback! More

June 28th 2019 - The day we bought our Subaru Outback. Friendly sales people. Didn't feel pressurized.Went for 2 year old, low mileage Outback. Titanium. Low loan rate. All completed in 3 hours. Picked the Friendly sales people. Didn't feel pressurized.Went for 2 year old, low mileage Outback. Titanium. Low loan rate. All completed in 3 hours. Picked the car up the following day as our request. More

Great Customer Service WhenI went in to the dealership I had a car in mind. I love the fact that Nando tock the time to get to know me and my family's needs. He showed me th WhenI went in to the dealership I had a car in mind. I love the fact that Nando tock the time to get to know me and my family's needs. He showed me the car I wanted to see and then showed me something a little bigger. He was right we did need extra space. Nando is very knowledgeable about the vehicle's he sells and there safety features. It made my decision to buy a Subaru an easy one. More

Solid experience Wonderful experience. Worked to reach my goals and never pushed. Kimberly and the finance department were friendly and helped me find what I didn’t ev Wonderful experience. Worked to reach my goals and never pushed. Kimberly and the finance department were friendly and helped me find what I didn’t even know what I wanted. Would recommend any and all looking for a car to visit. More

really nice people and facility This dealership is amazingly clean and fast. I went to my scheduled appointment not really knowing what I needed and Gabriel figured it out and got m This dealership is amazingly clean and fast. I went to my scheduled appointment not really knowing what I needed and Gabriel figured it out and got me back on the road in less than an hour. The check in area was cleaner than my porch and the waiting area was well stocked with coffee and snacks and the seats were comfortable. But it was so quick I barely had time to do anything. Really helpful nice people. Plus I love my subaru outback so I appreciate that it left there clean and looking like a new car again. More

Kindest People I have ever meet. I needed some repairs on my car and could not afford all the repairs. I needed my car to leave for Louisiana because my mother is 90 and dying of canc I needed some repairs on my car and could not afford all the repairs. I needed my car to leave for Louisiana because my mother is 90 and dying of cancer. I was in tears that day but your employees jumped into action and made my day. Mike calmed me and said everything would be done to help and Josh and Christian all were so kind and helpful. The work was done on my care and they gave me a discount to help with the bill. These 3 men went above and beyond what they had to do to put a smile on my face and wipe a tear from my eye. God Bless you , Mike Josh and Christian, without people like you this would be a sadder world. Thanks Jennie Crawford More

A Great Car Buying Experience I was very happy that I bought a new car at Subaru of Jacksonville. I believe I was particularly lucky to have gotten John Pitts as my salesperso I was very happy that I bought a new car at Subaru of Jacksonville. I believe I was particularly lucky to have gotten John Pitts as my salesperson. John has years of experience and tons of know from selling the Subaru. John is the consummate salesperson. He helped me get a great deal on my incredible vehicle. He also took the time to demonstrate and explain thoroughly the many bells and whistles plus the safety features that are the pride of Subaru. If I could make just one recommendation it would be to call ahead and make an appointment with John Pitts so you can duplicate the wonderful experience I enjoyed. Sincerely, Charles Winston Nash More