Subaru of Jacksonville

Great Experience. Made an appt and went in on a Thursday morning. Greeted by John Pitts. We sat down and explained what we were interested in. He promptly brought a mod Made an appt and went in on a Thursday morning. Greeted by John Pitts. We sat down and explained what we were interested in. He promptly brought a model up in to the shade and explained thee complete auto and all the features. We then took a test drive. I asked him the difference between a base model and the deluxe model. He pointed all of them out.I asked him about the discounts off the stickeer and he explained everything in detail.I have not bought a new car for myself since 1995 and 2003 for my daughter.The reputation this dealership has is certainly deserving. I would recommend them to anyone. No pressure no hassle. I would buy again in a heartbeat.Mike in finance also did a great job explaining extras and all the financing info.Again a great job... Respectfully William Carrow More

Great service under time crunch. I needed to replace my Subaru Forrester which I have had for 20 years (almost 300,000 mi). I knew that I wanted another Subaru, but time and circumst I needed to replace my Subaru Forrester which I have had for 20 years (almost 300,000 mi). I knew that I wanted another Subaru, but time and circumstances due to my wife's surgery, and distance from the dealership dictated that I handle the transaction by telephone and computer. Mark Minter was extremely helpful and went beyond the call of duty to assist me, and by the time I got to the dealership, he had my new Outback ready and documents ready to sign. My wife and I cannot thank him enough for his professionalism, and how quickly he responded to our need. We are forever grateful. We had the pleasure of talking with Mark on several occasions when we had been to the dealership for maintenance on the Forrester, and we knew when we purchased another Subaru it would be from him. More

In and out, everything taken care of Very professional and quick, highly recommend! Waiting area was super clean and peaceful with drinks and snacks. All employees were friendly and knowl Very professional and quick, highly recommend! Waiting area was super clean and peaceful with drinks and snacks. All employees were friendly and knowledgeable. Great experience! More

Living up to expectations. I had to take my car in for service and had all of my expectations exceeded. It's rare that a regular service can be performed in under an hour, but S I had to take my car in for service and had all of my expectations exceeded. It's rare that a regular service can be performed in under an hour, but Subaru of Jacksonville managed to do as advertised on their website and get me in and out in 30 minutes! More

Excellent service department. All staff pleasant and helpful No appointment needed.The dealership looked very busy. I was assured that I would receive the total service and recall repair. I went to the waiting a No appointment needed.The dealership looked very busy. I was assured that I would receive the total service and recall repair. I went to the waiting area and it seemed in no time my car was ready. Everyone working there was friendly and cheerful. It was a great experience. I am so happy I have such a wonderful place to take my car to be serviced. the whole building is clean and comfortable. More

The best This is the second Subaru that my family has purchased from this dealership. John Pitts and Ryan Munro are simply the best salesman there. They made t This is the second Subaru that my family has purchased from this dealership. John Pitts and Ryan Munro are simply the best salesman there. They made the purchasing process simple and stress free. I couldn’t be happier with my new purchase or my experience there. More

Above and beyond my expectations Great guys to work with. Everyone was friendly, professional and courteous. I could not have asked for a better experience. I strongly recommend doin Great guys to work with. Everyone was friendly, professional and courteous. I could not have asked for a better experience. I strongly recommend doing business with these guys. More

Great buying experience My husband and I had a great buying experience. The staff was professional, friendly and courteous. David took us on a test drive which covered speed My husband and I had a great buying experience. The staff was professional, friendly and courteous. David took us on a test drive which covered speed bumps, neighborhood, multi-lane and interstate roads. I really appreciated seeing how this car handled most types of driving. He was very knowledgeable and answered all our questions. From the test drive to the paperwork to get out the door our experience was great. AJ took care of us in the finance department. He handled our business with professionalism and efficiency. I would recommend this dealership to anyone who is considering a Subaru. More

Great experience with John Pitts I was very pleased with my new car purchase. I had negotiated a price online and I was happy to see that it was honored without any additional changes I was very pleased with my new car purchase. I had negotiated a price online and I was happy to see that it was honored without any additional changes when I showed up. Things were ready to go and we were in-and our. I appreciate that honesty and would recommend this dealership if you are looking to buy a Subaru in the North Florida area. More

Best car buying experience -- ever! I have bought at least a dozen personal vehicles and my purchasing and financing experience at Subaru of Jacksonville was by far the most painless an I have bought at least a dozen personal vehicles and my purchasing and financing experience at Subaru of Jacksonville was by far the most painless and quick. They had a nice selection of both new and used cars and I was able to find a very suitable and affordable car for my college-age son. Juan was a helpful and no-pressure sales associate, which I greatly appreciate. The financing process went very smoothly. More