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Subaru of Jacksonville
Jacksonville, FL
9,433 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,433 reviews
March 02, 2019
Salesman Juan Hernandez I just bought an Outback after having a Camary for 13 years. Juan was great to work with. No pressure to buy and I took four weeks before I actually I just bought an Outback after having a Camary for 13 years. Juan was great to work with. No pressure to buy and I took four weeks before I actually bought the car. Juan was patient, helpful and funny. More
by Hicks
March 01, 2019
Patience with an "old lady" I have never bought a car by myself, ever. My salesman, Juan, deserves a "purple heart" for putting up with me! So patient, so ready to answer quest I have never bought a car by myself, ever. My salesman, Juan, deserves a "purple heart" for putting up with me! So patient, so ready to answer questions, made time for extra in-service on all the bells and whistles that I did not have on my previous car. Now, the time had come for the real test...the service department. I drove up for my 6000 mile oil change still with questions that the service manager patiently answered. I was made to feel important and that my questions were valid. The service was finished before I finished with the work I brought....wow!...that's a change. The technician went over what the service covered, I paid my bill, was walked to my now-washed-car and sent on my way with a smile!! More
by jeb2247
Employees Worked With
Other Employees :
George....a new employee...really nice , Juan Hernandez, Max Talbert
March 01, 2019
Great Service Department We've been coming to Subaru of Jacksonville for over ten years. They always do their best to exceed expectations. Today I noticed that my passenge We've been coming to Subaru of Jacksonville for over ten years. They always do their best to exceed expectations. Today I noticed that my passenger sideskirt was missing a clip, probably from my kids getting out of the car. They took care of me, no charge in under 5 minutes. More
by Mike P.
Employees Worked With
March 01, 2019
Wonderful service. I always come from Orange Park to have my car serviced here. The people are very professional and courteous. There was no wait time. My car was ret I always come from Orange Park to have my car serviced here. The people are very professional and courteous. There was no wait time. My car was returned to me all clean and had been vacuumed. I am glad I had my 18,000 mile check up at Subaru of Jacksonville! More
by LindaSladek
March 01, 2019
Express Service works exactly as advertised This is the second time I've used the Service Department of Subaru Jacksonville and the Express Service. Was in and out in a flash, plus left with a c This is the second time I've used the Service Department of Subaru Jacksonville and the Express Service. Was in and out in a flash, plus left with a clean car! More
by nelsgator
March 01, 2019
Great Buying Experience Thanks to Sabino for a great purchase experience. Sabino was very knowledgeable. His insight in the 2019 Ascent was remarkable. Thanks for a job Thanks to Sabino for a great purchase experience. Sabino was very knowledgeable. His insight in the 2019 Ascent was remarkable. Thanks for a job well done. Michael Smith More
by Mike Smith
March 01, 2019
Amazing service department Always fast service! Staff is extremely friendly. Snack/drinks are a huge plus during your short wait. Complimentary car wash tops it all off. Happy I Always fast service! Staff is extremely friendly. Snack/drinks are a huge plus during your short wait. Complimentary car wash tops it all off. Happy I bought my Subaru here. Did I mention first 3 years of services are free. More
by Ty foster822
Employees Worked With
Max Talbert
March 01, 2019
The best service ever No waiting. Got me right in and diagnosed my problem immediately and fixed it promptly. Courteous, knowledgeable and professional. Best dealership I No waiting. Got me right in and diagnosed my problem immediately and fixed it promptly. Courteous, knowledgeable and professional. Best dealership I have been to in my 72 years More
by Happycustomer
Employees Worked With
February 28, 2019
New Battery purchase Subaru of Jacksonville has always provided EXCELLENT service in all their departments, especially the Service Dept. We currently own a 2015 Outback a Subaru of Jacksonville has always provided EXCELLENT service in all their departments, especially the Service Dept. We currently own a 2015 Outback and a 2019 Forester Sport, previously we had owned 2010 Outback that traded for the 2015 Outback. Our service experience started in October 2009. More
by butch41
Employees Worked With
Other Employees :
Kevin McCarthy, Mike McCormack, Max Talbert
February 28, 2019
JERRY JOHNSON IS THE REASON I BOUGHT A SUBARU Jerry Johnson is the best salesman I have ever bought a vehicle from. He is the most knowledgeable salesman I have ever dealt with. Al Miller was ver Jerry Johnson is the best salesman I have ever bought a vehicle from. He is the most knowledgeable salesman I have ever dealt with. Al Miller was very efficient and gave wonderful service. Thank you Jerry and Al!!!!!!! More
by Joy Dilly
