Subaru of Jacksonville

Great Deal I received a call from Ryan about a Subaru after I had inquired about one online. I knew what I wanted, and t=right off the bat, they offered me a gre I received a call from Ryan about a Subaru after I had inquired about one online. I knew what I wanted, and t=right off the bat, they offered me a great deal. I knew it was a great deal because when I price checked another Subaru dealer, they outright told me that Ryan had given me a great deal, and could only beat it by $100. I ended up putting a deposit down for a grey exterior/black interior Subaru outback 2.5i premium with eyesight. I ended up haggling with the two dealerships, and really wanted to buy the car from Ryan, as he was my first Subaru, but I did want to make them compete to try to get the best price. I went back to Subaru of Jacksonville and presented them with the final number from their competitor, which was 28062. Subaru of Jacksonville beat that price and I walked out the door with a red exterior/black interior Subaru outback 2.5i premium with eyesight at 27,661. More

My first car!!!!! Today I purchased my very first car from Subaru of Jacksonville !!!! 2007 Honda Civic!!!! I couldn’t be any happier with the entire experience and Rya Today I purchased my very first car from Subaru of Jacksonville !!!! 2007 Honda Civic!!!! I couldn’t be any happier with the entire experience and Ryan was such a pleasure to work with, making the whole experience a breeze. I highly recommend Subaru of Jax to anyone looking for a preowned vehicle. More

Only The Best I live chatted for a couple of weeks before going to the dealership. I was assigned a sales associate who contacted me by email and was ready when I a I live chatted for a couple of weeks before going to the dealership. I was assigned a sales associate who contacted me by email and was ready when I arrived at the appointment time I had requested. The manager emailed during this period to let me know he was aware of my interest. My sales associate was Kimberly. She was very knowledgeable about the models I was interested in. I test drove a couple and she offered more. She understood my specific needs and wants and worked with me to get the Legacy I wanted, even offering to order one. Once I made a decision (with no pressure from her), she went over all the features and showed me how to use them. A couple of weeks after the purchase, she called to make sure all was well and I was happy. The manager came over during the process, introduced himself and thanked me for considering the dealership. Before I left he thanked me for the purchase. In the first month I called twice with questions related to the paperwork. My questions were answered quickly and correctly. My only suggestion would be to shorten the time needed to complete the paperwork. It seemed to be inordinately long. All in all, a top notch experience. More

SLOW CRANK GREAT PEOPLE AND GREAT CUSTOMER SERVICE KEEP UP THE GREAT WORK.. EVERY TIME I GO TO THIS DEALERSHIP I FEEL WELCOMED I WILL DEFF BE BACK TO THE SAME GREAT PEOPLE AND GREAT CUSTOMER SERVICE KEEP UP THE GREAT WORK.. EVERY TIME I GO TO THIS DEALERSHIP I FEEL WELCOMED I WILL DEFF BE BACK TO THE SAME LOCATION More

Great service From the first call to the service department to the last detail of my service request, Steven Wall and his team were OUTSTANDING! They were accommoda From the first call to the service department to the last detail of my service request, Steven Wall and his team were OUTSTANDING! They were accommodating and willing to explain everything. More

Very professional and accomodating. Normally I would rather sit for a root canal than visit a car dealership but our salesman, Nando DiPasquate, made it a very pleasant, no hassle experi Normally I would rather sit for a root canal than visit a car dealership but our salesman, Nando DiPasquate, made it a very pleasant, no hassle experience as did AJ Miller, who processed our payment and did all the license, tax, title paperwork. The only issue was that we were there on the last Saturday of the year, probably their busiest day, and ended up waiting in line nearly two hours to pay cash for our car. We didn't know it was their busiest day of the season but management did and should have arranged extra finance/ cashier staff or at least an expedited line for people with cash in hand. Despite that little hitch we would still highly recommend this dealership and the staff we worked with. We'll definitly be back the next time were looking for a car, maybe just not the last Saturday of the year. More

Friendly, helpful and easy to work with All people that we dealt with were friendly, helpful and easy to work with. Answered all questions and helped us with our trade. Love my new Subaru Ou All people that we dealt with were friendly, helpful and easy to work with. Answered all questions and helped us with our trade. Love my new Subaru Outback. More

Srvice experience and i asked a salespeson when a new SUV wo The service is the best n Jacksonville. This is our third trip and when the new SUV come out I will be buying one. the sales person walking buy direc The service is the best n Jacksonville. This is our third trip and when the new SUV come out I will be buying one. the sales person walking buy directed me to the man that sold the first car. he did not blink and eye about helping us and not trying to make the sale More

Awesome Experience David was not your typical pushy car salesman. The entire process was done at our pace. Mike was absolutely amazing with our bank and made sure that w David was not your typical pushy car salesman. The entire process was done at our pace. Mike was absolutely amazing with our bank and made sure that we the customer was being taken care of. By far, the best car buying experience I've had. More

SERVICE UNMATCHED!!! I recently moved to the area from Vermont. I had my tires rotated at another location, and it brought up possible issues with my CrossTrek. As it tu I recently moved to the area from Vermont. I had my tires rotated at another location, and it brought up possible issues with my CrossTrek. As it turns out, my car had substantial deterioration issues with the undercarriage, brakes, and bearings. Thanks to Steven for working so well with me, making sure I knew what was happening, and preparing me for the cost. Thanks also for making sure I got the most out of my extended warranty. Not only was the work excellent, but Steven also set me up with Enterprise rental when I had to be out of town for a family emergency. Seriously, I have never experienced customer service at this level. I know now where I will be purchasing my next Subaru and no more visiting other shops for routine maintenance! More