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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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June 09, 2025

I can't begin to say how helpful and professional Tommy Vergara and the staff were helping to solve a particular problem they had with a tire. I had not bought my vehicle by you but you really came through More

by Kgreeny142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Subaru of Jacksonville responded

We are here to help! Thank you for the awesome review and we look forward to seeing you again!

June 07, 2025

Tommy was so very helpful in getting out Subaru Outback ready for a big road trip. He was facing a very challenging day and he kept positive and got us back on the road. Thank you Tommy!!! More

by Mmusial359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Subaru of Jacksonville responded

Thank you for your kind words about Tommy. It definitely gets busy out there and we always appreciate our customer's grace. Thanks for being part of our SOJAX family and we hope you have a super awesome road trip!

May 31, 2025

I know exactly what I want now thanks to Michael here! I haven't made a purchase yet but when I do I want him as my dealer 100%! More

by Alan Stafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Subaru of Jacksonville responded

We're so glad Michael was able to help you while you were in! We look forward to seeing you again.

May 31, 2025

Michael was a breath of fresh air! He helped me make an informed decision. He answered all of my questions and went above and beyond! Please ask for Michael when you go! More

by Cindy H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Subaru of Jacksonville responded

We're so glad you enjoyed your experience with Michael! Thank you for being part of our SOJAX family.

May 18, 2025

The service team always go above and beyond with everything they do. Danny and Mike are always super helpful and make sure to keep me the loop with what’s going on and help with everything that I’d More

by Blake f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Subaru of Jacksonville responded

We are so glad to read you've enjoyed your experience with our service department. Thank you for being part of our SOJAX family!

May 06, 2025

Pat Conrad and Subaru of Jacksonville are amazing. All the service providers are wonderful but Pat is the best. She really cares about her customers and goes the extra mile to make sure your car is we More

by J Scott S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Conrad
May 07, 2025 -

Subaru of Jacksonville responded

We are SO happy to read about your excellent experience with Pat. She cares so much for people, and it seems like you experienced that first hand. Thank you for your continued trust and for being part of our SOJAX family. We look forward to seeing you again.

April 30, 2025

Great clean location had a good variety of models and colors on the lot had a assortment of well put together knowledgeable staff members More

by Surferboyneptune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mowatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Subaru of Jacksonville responded

Thanks for the kind words about our team and for being part of our SOJAX family!

April 30, 2025

They are so friendly at Subaru dealership! I especially like Abigail and Al. Very friendly and accommodating to my needs. When I need another car I’ll be sure to come back! More

by anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aloysius Hofaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Subaru of Jacksonville responded

Thanks for the great review, Anna, and the kind words about our team. We are so happy you enjoyed your experience and appreciate you being part of the SOJAX family!

April 30, 2025

Abigail was super helpful, no pressure at all just honest advice and great vibes throughout my whole experience! More

by Steve R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Subaru of Jacksonville responded

Thanks for the great review and for being part of the SOJAX family!

April 26, 2025

Mr. MIKE VERY GOOD MAN EXPLAIN TO ME VERY NICE ABOUT MY CROSSTREK AND YOUR DEALERSHIP ARE VERY CLEAN More

by JAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Subaru of Jacksonville responded

We're happy to read Mike was able to help you with your Crosstrek! Thanks for being part of our SOJAX family!

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