Subaru of Jacksonville - Service Center

My service was quick, professional, and personable. I got answers to questions about features in my new car. The waiting area is customer friendly. Thank you. I got answers to questions about features in my new car. The waiting area is customer friendly. Thank you. More

Great service, great people, would recommend to anyone that needs honesty and fairness out of a dealership! Especially Mike with maintenance. that needs honesty and fairness out of a dealership! Especially Mike with maintenance. More

Always have great speedy professional service at SOJ. Definitely one of the best dealership experiences I’ve ever had. Definitely one of the best dealership experiences I’ve ever had. More

Honest service dept that goes above and beyond to take care of me. Always quality work at a fair price. care of me. Always quality work at a fair price. More

Mike Needham and Sabino Martinez spent a great deal of time and energy helping me through a crisis with my new Subaru. They both showed great professionalism and compassion. time and energy helping me through a crisis with my new Subaru. They both showed great professionalism and compassion. More

As for the service center, everyone was very helpful and courteous. As for my service advisor Mike Needham, he made the experience that much greater. He explains everything from start to finish. And i will courteous. As for my service advisor Mike Needham, he made the experience that much greater. He explains everything from start to finish. And i will be back because of him. Thank You Mike! More

I have only been twice-the first experience was fine my second experience fee charged was twice estimate w/out informing me & car had electrical issue at pick up that I never had before-had to return immed second experience fee charged was twice estimate w/out informing me & car had electrical issue at pick up that I never had before-had to return immediately & car just had that issue again -will need to call for repair More

As always Danny in the service department did a great job, and there team of mechanics did a great job on my vehicle. job, and there team of mechanics did a great job on my vehicle. More

The guys are always nice and respectful. Also take the time to explain everything so it is very understandable. Also take the time to explain everything so it is very understandable. More

Mini explained everything very clearly. Wait time was reasonable and cost of labor and parts was explained to my satisfaction. Wait time was reasonable and cost of labor and parts was explained to my satisfaction. More