Subaru of Jacksonville - Service Center
Jacksonville, FL
2,073 Reviews of Subaru of Jacksonville - Service Center
Always pleasant and helpful. They go out of their way to let you know that you are a valuable customer. My salesman, Jerry, actually called me when I was waiting for my car to remind me to get the car servi let you know that you are a valuable customer. My salesman, Jerry, actually called me when I was waiting for my car to remind me to get the car serviced! More
Came in for oul change and was informed that the vehicle was due for 30k maintenance. Went over what would be included and approximate wait time, and given the option to just do oil change. I chose to do th was due for 30k maintenance. Went over what would be included and approximate wait time, and given the option to just do oil change. I chose to do the full service. Very friendly crew. Spent time with John in sales as well, very knowledgable and helpful, may consider a new vehicle soon. More
Love Subaru of Jacksonville. Have had both of my Subarus serviced here. The staff is polite, considerate, and of course knowledgeable. Danny, my service advisor, was diligent in reserving a car for me, gett serviced here. The staff is polite, considerate, and of course knowledgeable. Danny, my service advisor, was diligent in reserving a car for me, getting the work done on my car, and making sure I was happy with my visit. More
They do great work. Understands the customer. Very accommodating Very professional They bend over backwards to help you The best automobile experience in my life time. accommodating Very professional They bend over backwards to help you The best automobile experience in my life time. More
Unfortunately, their Service Dept. people can't be trusted. I have owned 3 Subarus (2 from them) so one would think they would try harder. trusted. I have owned 3 Subarus (2 from them) so one would think they would try harder. More
The express service department is fast and customer service was great! I was in and out in less than an hour. Indoor and outdoor seating options. service was great! I was in and out in less than an hour. Indoor and outdoor seating options. More
Best sales and service staff anywhere. Service staff communication is great. Thanks for taking great care of my 2016 Forester and caring about the customer. communication is great. Thanks for taking great care of my 2016 Forester and caring about the customer. More
Great customer service in both service and sales department! Just purchased my 5th Subaru and my first from SoJax. Jerry Johnson made the experience quick and easy. Truly enjoy the hometown feeling department! Just purchased my 5th Subaru and my first from SoJax. Jerry Johnson made the experience quick and easy. Truly enjoy the hometown feeling at this dealership. From sales to service they are a pleasure to work with . More
Mike B always provides professional and friendly service. He is knowledgeable in regard to the Subaru brand and products. Wouldn’t take my Subaru anywhere else for service. He is knowledgeable in regard to the Subaru brand and products. Wouldn’t take my Subaru anywhere else for service. More