Subaru of Kennesaw

This is my second purchase from Subaru of Kennesaw. Always good customer service. My salesperson, Carlos Duvon was very professional and at the same time such a nice and friendly person to work with! Always good customer service. My salesperson, Carlos Duvon was very professional and at the same time such a nice and friendly person to work with! More

Working with John Melchiore for the purchase of my new Subaru (first Hybrid) was excellent. John went out of his way to ease my concerns over learning new technology vs my 2014 Outback, He was very knowle Subaru (first Hybrid) was excellent. John went out of his way to ease my concerns over learning new technology vs my 2014 Outback, He was very knowledgeable, patient and professional, as was the Business Manager, Bill Scarbrough. More

John was very helpful, has gone out of his way to show me details about this, my first EV, and he has continued to follow up after the sale. I would recommend him highly to anyone in search of a new vehicle details about this, my first EV, and he has continued to follow up after the sale. I would recommend him highly to anyone in search of a new vehicle. More

Sales person was fine but not satisfied with dealership. Car detailing of used car was not good. Car detailing of used car was not good. More

Honestly the whole experience from the first email to walking out with the keys was a pleasure, John and Subaru really blew my car buying experience expectations and past experience out of the water! Eve walking out with the keys was a pleasure, John and Subaru really blew my car buying experience expectations and past experience out of the water! Everything was quick and done with good detail, so pleased! More

I had a great experience. The sales representative was very knowledgeable. They really care about their customers. The sales representative was very knowledgeable. They really care about their customers. More

I went to look at a used car. John M. was extremely pushy, and wasn't truthful about the history of the car. He was pushy, dishonest and made the entire experience feel like the John M. was extremely pushy, and wasn't truthful about the history of the car. He was pushy, dishonest and made the entire experience feel like the stereotypical used car sales "deal" even though he didn't give me a chance to negotiate on a price. Further, we didn't find out until we went to pick up the car that it had been in two previous accidents. His only comment was that it was CPO and had passed a 152 point inspection, but withheld the fact that it had bee in TWO previous accidents. Despite a horrible buying experience with John M., we decided to purchase the car anyhow since we didn't want to lose the deposit. The icing on the cake was that when we took the car home the dealership hadn't even done the bare minimum of filling up the gas tank. We didn't notice the low gas light on until 1/2 way home and we had to stop to fill up just to make it all the way. Finally, I emailed the sales manager with my complaints and displeasure. I got no email response. I did get a call back, but he failed to return my call when I called him back. This was THE worst car buying experience I've ever had and will absolutely not be buying from this location, or possibly any location again. More

Subaru of Kennesaw takes care of your car very well. And the staff is very professional. And the staff is very professional. More

Very disappointed with my service. Had it set up for 2 weeks. I brought the car in for a leak in the sun roof. Tech thought that he would just have to clean out the drains. After two h Had it set up for 2 weeks. I brought the car in for a leak in the sun roof. Tech thought that he would just have to clean out the drains. After two hours they told me that they would not do anything with the leak because they did not have the technology or expertise to assess. The entire reason that the car was there on Friday instead of Saturday was due to the scheduler telling me that the men I would need to repair it did not work on Saturdays. I could have gotten the same response on Saturday and not had to miss work More

Quick & efficient at a fair price. Ken esae has a Great reputation for a reason Ken esae has a Great reputation for a reason More