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Subaru of Kennesaw

Kennesaw, GA

4.9
1,420 Reviews
Subaru of Kennesaw, a member of the Troncalli Automotive Group has been dedicated to being the place where "Customers Send Their Friends and Family"® since 1951. As a third-generation, family owned and operated business, we are committed to the communities in which we operate. Subaru of Kennesaw opened its doors on Ernest Barrett Pkwy. in 2008 and we have been expanding to keep up with the growth of the Subaru brand ever since. Our dedication to customer satisfaction has earned us numerous awards throughout the years, but most importantly, the distinction of being one of Subaru's Love Promise Customer & Community Award winners.
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905 Ernest Barrett Pkwy

Kennesaw, GA

30144

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Showing 1,420 reviews

December 07, 2023

John is very efficient yet personable. He went through everything with me but was not impatient in repeating something I didn’t understand. This was the only time I have purchased a vehicl More

by conniestallworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Scarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Melchiore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2023 -

Subaru of Kennesaw responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 04, 2023

I just purchased my first used Subaru Forester. Ralph Kurland was a tremendous help, honest, patient, bent over backwards to calm my nerves, knowledgeable, and said, "no problem (with an issue I h More

by Marianne H., Dallas, GA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Subaru of Kennesaw responded

Hi Marianne, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 30, 2023

DO NOT USE This Dealership! I had lights go off on my dashboard and I was away from home at the time. This was the nearest dealer to go to for service as I live 2 hours away and More

by Dissappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris A.
Dec 01, 2023 -

Subaru of Kennesaw responded

We appreciate your time in providing feedback about your experience and find these details very concerning. Could you please contact Jennifer Cope at (678) 341-4239, or jtcope@troncalli.com, so we can look into this further? This is not a matter we take lightly, and without more information, we are unable to verify and address the concerns presented.

November 30, 2023

I highly recommend this dealership and our salesperson, Ralph Kurland. We really appreciated his no-nonsense approach. He listened to what we wanted and conducted the deal accordingly. No high pressure More

by JBruner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Poole Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Subaru of Kennesaw responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2023

John was a pleasure to work with. We started the process online and despite the unique circumstances presented when dealing with an inherited vehicle, we were able to get my new Outb More

by JJordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Settineri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Subaru of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 19, 2023

Very efficient. John Melchior was a huge help. Very knowledgeable and helpful. Would recommend the dealership and John highly. More

by RJC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Scarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Melchiore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Subaru of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 18, 2023

It was great working with you, I highly appreciated your honestly and ease to work with. More

by Livio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Settineri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Subaru of Kennesaw responded

Hi Livio, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2023

Colin was wonderful to work with! He was very patient, kind, and knowledgeable. He even left an "unexpected note" for us to find during our travels. I would recommend Colin and Subaru More

by HAN16768
Recommend Dealer
Yes
Employees Worked With
Colin Blanken
Nov 16, 2023 -

Subaru of Kennesaw responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

November 14, 2023

Colin made the whole process easy! Most of the deal was handled via text and everything was done as promised. Great service and never pushy. More

by sandy916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Blanken
Nov 16, 2023 -

Subaru of Kennesaw responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 14, 2023

Colin was absolutely a dream to work with! I have leased and purchased over 4 Subarus now. Coin is not only very personable but helped the whole transaction go so smoothly . He’s very customer More

by smdpt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Blanken
Nov 16, 2023 -

Subaru of Kennesaw responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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