Summit Toyota of Akron - Service Center

Recall and Oil change appointment From making my appointment to the registration to the transportation by Curtis, EVERYONE treated me like family. EVERYONE was accomodating, polite, From making my appointment to the registration to the transportation by Curtis, EVERYONE treated me like family. EVERYONE was accomodating, polite, upbeat, friendly and made certain I understood the process. Taking me back and forth to home was wonderful. I appreciated that. As usual, the Toyota facility was clean and well cared for and made me immediately think everyone had pride in the business. My car was ready about when I expected, washed and ready to go. If the Toyota was not such a reliable and dependable automobile, you might see me more! My car is a 2011 Prius and I LOVE IT. THANK YOU FOR TASKING THIS SURVEY. My only regret is that I did not "run into" Mike Malloy-my first Toyota salesman many years ago. Happy New Year, Mike! Cathy Hall, Wadsworth More

friendly, polite, respectful, professional The service technician and Curtis, the shuttle driver, treated me with respect and with an attitude of they were there to serve me. I have been pleas The service technician and Curtis, the shuttle driver, treated me with respect and with an attitude of they were there to serve me. I have been pleased with the service since I purchased my car in 2009 from Montrose and continued to be pleased when Summit purchased the dealership. More

Two yr service Andrew and Jen were great to work with. They were professional and knowledgeable and aware that time was important to me and they acted accordingly. Andrew and Jen were great to work with. They were professional and knowledgeable and aware that time was important to me and they acted accordingly. More

Always happy So far my experience with summit has been fabulous they spoil me with maintenance coverage and usually get me in and out in very reasonable time So far my experience with summit has been fabulous they spoil me with maintenance coverage and usually get me in and out in very reasonable time More

fast, courteous service, no surprises As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited As usual, recent, routine service appointment went according to plan with no surprises. Service advisor, Andrew, was courteous and efficient. Waited while service was performed and car was ready sooner than promised. More

12 month check up This was just a routine 12 month oil change tire rotation on my 2018 Rav-4, everybody at Summit Toyota are wonderful! They treat me and my Labrador ju This was just a routine 12 month oil change tire rotation on my 2018 Rav-4, everybody at Summit Toyota are wonderful! They treat me and my Labrador just like we are family, come on in and make yourself at home. More

Getting a new lease car We came to Summit for last service on leased Camry, and drove off with a new Rav4 lease. We had no intentions of doing that yet, but were presented w We came to Summit for last service on leased Camry, and drove off with a new Rav4 lease. We had no intentions of doing that yet, but were presented with a deal too good to be true. Therefore, we now have a new Toyota with lots of" bells and whistles". Shannon, the sales manager and the business manager were all knowledgeable and thorough. This is our 10th or 11th Toyota. Would not have any other. Marilyn Carrell Thanks, Shannnon More

Best dealership Ever. Great experience all around. Both sales and service and finance staff were perfect. I especially like that Summit Toyota has been owned and operated b Great experience all around. Both sales and service and finance staff were perfect. I especially like that Summit Toyota has been owned and operated by essentially by two groups only. More

Wonderful Service Department Everything was on schedule from the moment I drove it to when I left. Staff was prompt, courteous, intelligent and professional. Great place, great pe Everything was on schedule from the moment I drove it to when I left. Staff was prompt, courteous, intelligent and professional. Great place, great people. More

service needs I had a list of concerns and service that needed done on my Rav4. Andrew Smolen took time to look over previous maintenance done. He made suggestions I had a list of concerns and service that needed done on my Rav4. Andrew Smolen took time to look over previous maintenance done. He made suggestions for services that I had overlooked. He kept me informed throughout my service appointment. More