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Sutton Ford
Matteson, IL
4,399 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 4,399 reviews
September 25, 2023
Workers need to keep track of customers vehicle after service is completed. I was asked if I wanted a car wash and said yes. It would take about 5 minutes I was told. When 30 minutes went by, I asked abo service is completed. I was asked if I wanted a car wash and said yes. It would take about 5 minutes I was told. When 30 minutes went by, I asked about my car and was told I should be up any minute. Turns out it was in the parking lot not in line at all to be washed. The employee quickly left his desk and ran my car through the car wash. There was definitely a miscommunication between the employees about getting my car washed after being serviced!! More
by tking6884
Verified CustomerEmployees Worked With
Helpful September 25, 2023
This used to be the dealership to go to to get all your things fixed on your vehicle. Right, but right now, they fell off. things fixed on your vehicle. Right, but right now, they fell off. More
by Jontice Williams
September 22, 2023
Nick was extremely helpful in negotiating our transaction. He listened to our concerns and seemed sincere in answering all of our questions honestly. Lester was also helpful in completing our pur transaction. He listened to our concerns and seemed sincere in answering all of our questions honestly. Lester was also helpful in completing our purchase in a timely manner. More
by drteach7
Employees Worked With
September 22, 2023
I had a great experience with my purchase, fast and right to the point, Thanks to Lester to the point, Thanks to Lester More
by edneal66.en
Employees Worked With
September 21, 2023
I purchased a 2023 F-350 from Sutton Ford. The process was easy from start to finish. A special thanks to the following staff that made me feel welcome and answered all questions. Nick Shaqra, The process was easy from start to finish. A special thanks to the following staff that made me feel welcome and answered all questions. Nick Shaqra, Anthony Sperando, Alex Yamane and Jaime Vasquez. More
by g.crossett
September 21, 2023
After paying $1,925. 38 for some work that was incomplete. They no longer will be serving me. 38 for some work that was incomplete. They no longer will be serving me. More
by UNHAPPY CUSTOMERS
September 20, 2023
I understand things happen, as a customer we should not have to know. Service could be better. have to know. Service could be better. More
by abasco08
September 18, 2023
service was exellent. the preparation was good.the knowledge about the vehicle was good and over all was very polite. the preparation was good.the knowledge about the vehicle was good and over all was very polite. More
by carlos.may
Employees Worked With
