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Sutton Ford
Matteson, IL
4,403 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 4,403 reviews
September 21, 2023
After paying $1,925. 38 for some work that was incomplete. They no longer will be serving me. 38 for some work that was incomplete. They no longer will be serving me. More
by UNHAPPY CUSTOMERS
Helpful September 20, 2023
I understand things happen, as a customer we should not have to know. Service could be better. have to know. Service could be better. More
by abasco08
Verified CustomerSeptember 18, 2023
service was exellent. the preparation was good.the knowledge about the vehicle was good and over all was very polite. the preparation was good.the knowledge about the vehicle was good and over all was very polite. More
by carlos.may
Employees Worked With
September 18, 2023
I brought my car in to switch on my tires when I noticed that they did not put the sensor back on the replacement tires. I spoke to Jessica she immediately got it resolved. The only downside I had to leave that they did not put the sensor back on the replacement tires. I spoke to Jessica she immediately got it resolved. The only downside I had to leave my car overnight. More
by marcusjbowman
Employees Worked With
Jessica
September 16, 2023
Thorough service and extremely professional. I highly recommend Sutton Ford and specifically Eric. Thank you I highly recommend Sutton Ford and specifically Eric. Thank you More
by cevansjr2
September 15, 2023
The dealership was quite professional but waiting for the return of my vehicle was challenging return of my vehicle was challenging More
by personevan
Employees Worked With
September 15, 2023
This dealership was great they handed me in a very professional way I was in and out before I knew it highly recommend Sutton Ford!!!! professional way I was in and out before I knew it highly recommend Sutton Ford!!!! More
by ACAMPBELL0196
Employees Worked With
September 14, 2023
They kept their word after a poor experience fo to overbooking at the last service appointment. Thanks to those in service I do recommend this dealership. I will be back. overbooking at the last service appointment. Thanks to those in service I do recommend this dealership. I will be back. More
by Rwshow
Employees Worked With
Jason and Brian in Service.
