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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,402 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,402 reviews

November 13, 2023

Very friendly people to deal with. Prompt service. Asked about my recall when I came in for my oil change and took care of it More

by rlwhite77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Mohrbach
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Nov 14, 2023 -

Sutton Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.

Helpful
November 13, 2023

Quick lane very good and I will do it again. Maybe now I'll get my oil changed there also. More

by deron.ellington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Sutton Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sutton Ford, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 13, 2023

Well Tony has been the best dealer person that I have dealt with the dealership is good they took care of what I needed to have done so I wasn't bothered with it even though my car stayed there a couple More

by gammyfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa melissa
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Sutton Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

Helpful
November 13, 2023

Pleasant and courteous staff were helpful in explaining information necessary to for servicing and repair of vehicle. More

by granstoncharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Sutton Ford responded

Thank you so much for your excellent review, Charles! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sutton Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 13, 2023

Competent staff. Comfortable waiting areas. Clean bathroom. I appreciate the car wash! Friendly and courteous atmosphere. More

by fsh211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Sutton Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
November 11, 2023

Great and helpful team at Ford Sutton, always there to help me and assist me. Thank you. More

by floresplastering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 11, 2023 -

Sutton Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sutton Ford.

Helpful
November 11, 2023

Great service was provided at Sutton ford . I left with the vehicle I wanted and was treated with respect. More

by Demontae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Sporando, Anthony Taylor
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Nov 12, 2023 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again!

Helpful
November 10, 2023

The service team was great. My car was serviced and a timely matter. I will recommend you guys More

by agljt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa melissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Sutton Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
November 09, 2023

Always friendly and helpful. Good prices and I asked if any coupons were available and they gave me one. Easy to get to on the way home from work. More

by mech199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if the other two people at the quick lane desk
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Nov 09, 2023 -

Sutton Ford responded

Thank you! Jillian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sutton Ford.

Helpful
November 08, 2023

They are awesome and they do excellent work they where running a little behind but other then that they are great More

by cassandrarushing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine I forgot there names
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Nov 08, 2023 -

Sutton Ford responded

Cassandra, We are very happy to hear Jasmine provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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