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The BMW Store
Cincinnati, OH
1,664 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,664 reviews
December 28, 2024
Paul Kolleck and Susan Ward were great to work with. Transaction was smooth and easy. Transaction was smooth and easy. More
by gstedro
December 24, 2024
Great buying experience! We feel as if we are part of a new family. Great follow-up by, and connection with our sales person, Jonathan. Knowledgeable sales team, and a ver We feel as if we are part of a new family. Great follow-up by, and connection with our sales person, Jonathan. Knowledgeable sales team, and a very efficient process. Delivery process only took an hour and we were on our way in a new BMW. More
by Laurie_Heltsley
December 18, 2024
Julian was amazing to work with, he wasn’t pushy, didn’t play around and knew exactly what we wanted, would go back to him any day. play around and knew exactly what we wanted, would go back to him any day. More
by Jordan D
December 16, 2024
December 13, 2024
Paul was easy to work with and his very accommodating! Made my trasnaction smooth and very little work for me. Susan Ward was available and made learning the technology on the car easy! Certainly will be Made my trasnaction smooth and very little work for me. Susan Ward was available and made learning the technology on the car easy! Certainly will be back! More
by hagyard1
December 13, 2024
Always wonderful service and follow up. Paul always comes through and we have been working with him for several years now. Paul always comes through and we have been working with him for several years now. More
by alibcaller
December 12, 2024
Paul Kolleck helped me to find the right vehicle to fit the whole family and pick the options to fit my needs for my custom ordered BMW X7. I took delivery only 3 weeks after ordering it. The kids love the the whole family and pick the options to fit my needs for my custom ordered BMW X7. I took delivery only 3 weeks after ordering it. The kids love the new car and my teenager comfortable ride in the 3rd row. Susan Ward helped me to configure my BMW ID and explained all the cool features to me. This is the second BMW I bought at the BMW Store with help from both of them. Both experiences were excellent. More
by nikolausdilger
December 12, 2024
Outstanding service! I will purchase future vehicles from this dealership. Everything was perfect from the test drive through the purchase of the vehicle. I will purchase future vehicles from this dealership. Everything was perfect from the test drive through the purchase of the vehicle. More
by Edward Caldwell
December 10, 2024
This is the 5th automobile we have purchased from The BMW Store. Our experience’s have all been great especially our last X7 with Dean. Store. Our experience’s have all been great especially our last X7 with Dean. More
by B.hemmer@twc.com
December 01, 2024
This dealership was extremely professional and courteous. The entire transaction was a most pleasant experience. The entire transaction was a most pleasant experience. More
by Wayne Dawson
